Precision made an other wise very unpleaant experience pain free. Our garage door broke in the closed postion with the car inside. We needed it the next morning for work. We called that night and the next morning their technician, Chung Yu Li came at 8:30 am and had us fixed and ready to start our day an hour later. Can't say enough of how professional Chung Yu Li was. Highly recommend both Precision and Chung Yu Li.
Kevin Cooney
01/31/2025
Jose Villalobos was the tech who completed the installation of our new garage door opener today. He was super nice and did an amazing job much quicker than I thought he would be able to. I would definitely recommend Precision Garage Door and Jose to anyone needing anything for their garages.
Julie Oakes
01/27/2025
Andrew Ginter has been out to fix our garage door twice now, and we will call him again if anything else happens. He is professional, shows up when he says he will, does the work promptly and well, and the pricing is very fair. We highly recommend Precision Garage Door and Andrew.
Margie Kotcamp
01/23/2025
Was not expecting a same day appointment due to recent cold spell through area. Having issues with garage door, and expected to wait a day or 2. Called in the morning, fixed in the afternoon. Technician explained everything. Very polite, very knowledgeable. Highly recommend using Precision Garage Door.
Tracy Stults
01/22/2025
Our garage door wouldn't shut, so we called Precision and they had someone onsite the following morning. Peter W was our technician and was great! He was on-time, friendly, courteous, took time to explain things to us and answer questions, and finished his work quickly. He did a great job and should be rewarded. Thanks!
Fletcher
01/19/2025
Hostetler Askew Door did a great job again on installing a new opener for us our second! Both our old openers were probably 30 years old or more and I think they installed them back then. Derrick the service mgr was awesome to deal with and the 2 install techs also did a great install in a timely manor! Thank you all on the company team. Mike & Pam French Goshen, In.
Mike French
01/19/2025
We suddenly and abruptly had our garage door become completely inoperable (either up or down) on October 18, a Friday evening. It was now the weekend, so we took a chance and called an unknown; Precision Garage Door Service of Michiana. Was that ever a lucky call!. The next day, Austin Jefferson arrived and took care of the entire issue. He's very thorough, professional and informative. He also saved our weekend transportation concerns. We would gladly call Precision and Austin for any further garage door concerns.
Andrew Kubik
01/18/2025
Late on Friday afternoon, my garage door decided to break and I was not able to close the door. It was a holiday weekend and I assumed I would not get anyone to come out until the next week. I called and explained what happened and within 1 1/2 hours, Collin showed up to look at the issue. He was prompt, polite and explained the situation which required replacing my door. As we could not get this scheduled for a couple weeks, he took the time to make sure my garage was secure and that it was safe for me and there was no risk that anyone would get hurt trying to use the door until it could be replaced. I appreciate the fact that Collin came out late on Friday and we know what needs to be done to resolve the issue. Thank you!
C W
01/18/2025
Called at 6.30 in the morning with an emergency with our garage door. By 2 pm it was fixed and we were back in business! No extra charge for emergencies, and service technician **** was great at his job. Cleaned up after he was done, and walked me through the set up of our new opener. Would recommend highly.
Erna N
01/18/2025
I Brian was on time and explained everything and wanted to make sure any questions I had were answered. I know that he made the repairs as needed and I was happy to know I had a working door. Also thank you for the promptness of receiving the garage panel and its installation.
Barbara Kovach
01/17/2025
Blaine Goodrich was excellent. He called when he was on his way to ensure we had time to prepare before he arrived. He was timely and efficient. I was impressed in his ability to remove the old garage door and replace it with a new one, by himself. He tested the door and the opener and gave helpful tips on maintaining the door and oiling the hinges and springs. I would highly recommend!
Avis Barker
01/15/2025
Garage door spring broke. Called Precision. AJ was out at 11. Repaired. Great service. Great tech. Seemed expensive, but the door hadn't been serviced in 12 years. Charged 90 bucks to reset limits, which took a minute. Maybe that should be included in the service? Overall very positive.
Keith C.
01/14/2025