Absolutely fantastic service. Jose got here within thirty minutes of my phone call and solved my problem and explained options that I would have in the future. I recommend this company no doubt at all. What can we do!
Mary Conner
01/24/2025
Customer service was A1, professional and efficient.
Rametra Evans
01/24/2025
Jeff Secunda
01/24/2025
Andrew Ginter has been out to fix our garage door twice now, and we will call him again if anything else happens. He is professional, shows up when he says he will, does the work promptly and well, and the pricing is very fair. We highly recommend Precision Garage Door and Andrew.
Margie Kotcamp
01/23/2025
Christina Passwater
01/23/2025
Gavin was fantastic.
denise dennie
01/23/2025
Came out on Sunday and helped with our broken spring. Ordered a new garage door and was back 2 days later to install it. It has been 4 months and no issues. Recommend them to anyone!
Charles E
01/23/2025
Was not expecting a same day appointment due to recent cold spell through area. Having issues with garage door, and expected to wait a day or 2. Called in the morning, fixed in the afternoon. Technician explained everything. Very polite, very knowledgeable. Highly recommend using Precision Garage Door.
Tracy Stults
01/22/2025
Both the receptionist Alissa and the service tech AJ were pleasant to talk to. AJ was quick to resolve the issue and get my garage door working properly again. Would definitely recommend Precision Garage Door to anyone!
X
01/22/2025
Our installer, Tyler, did a great job.
Jamie Egendoerfer
01/22/2025
Andy was very polite and thorough with information about my door explaining what needed done and further information about replacement.
Sheila Borr
01/22/2025
Tyler and Blaine were both very kind, helpful, and professional
Matthew Hostetler
01/22/2025
Cheryn Flanagan
01/22/2025
Quick response, knowledgeable technician, and same day repair!
Kat Kauffman
01/21/2025
Earl Killebrew
01/20/2025
Jose Villalobos was very professional & presented various options for approval to complete the repair before starting the job. In summary, Jose provided awesome customer service!
Otis P. Hall
01/20/2025
Jose and Precision was premium service. He advocated for what is best for my situation and executed the service with confidence and assurance. I was thoroughly impressed with the service.
Elizabeth Lau
01/19/2025
Our garage door wouldn't shut, so we called Precision and they had someone onsite the following morning. Peter W was our technician and was great! He was on-time, friendly, courteous, took time to explain things to us and answer questions, and finished his work quickly. He did a great job and should be rewarded. Thanks!
Fletcher
01/19/2025
Good experience and service. My garage is working perfectly now with new spring, brackets and pins.
Kyle DeSmith
01/19/2025
Hostetler Askew Door did a great job again on installing a new opener for us our second! Both our old openers were probably 30 years old or more and I think they installed them back then. Derrick the service mgr was awesome to deal with and the 2 install techs also did a great install in a timely manor! Thank you all on the company team. Mike & Pam French Goshen, In.
Mike French
01/19/2025
We suddenly and abruptly had our garage door become completely inoperable (either up or down) on October 18, a Friday evening. It was now the weekend, so we took a chance and called an unknown; Precision Garage Door Service of Michiana. Was that ever a lucky call!. The next day, Austin Jefferson arrived and took care of the entire issue. He's very thorough, professional and informative. He also saved our weekend transportation concerns. We would gladly call Precision and Austin for any further garage door concerns.
Andrew Kubik
01/18/2025
Tyler did a great job and everything looks great. He walked through all the changes and new setup with us after it was done and I'm very happy about the service I got. Will defiantly recommend them to others.
Hatchi
01/18/2025
Jonathan Seman did a great job for us today. Professional, fast, friendly! Thank You Jonathan!
WALTER HANSELMAN
01/18/2025
Late on Friday afternoon, my garage door decided to break and I was not able to close the door. It was a holiday weekend and I assumed I would not get anyone to come out until the next week. I called and explained what happened and within 1 1/2 hours, Collin showed up to look at the issue. He was prompt, polite and explained the situation which required replacing my door. As we could not get this scheduled for a couple weeks, he took the time to make sure my garage was secure and that it was safe for me and there was no risk that anyone would get hurt trying to use the door until it could be replaced. I appreciate the fact that Collin came out late on Friday and we know what needs to be done to resolve the issue. Thank you!
C W
01/18/2025
Called at 6.30 in the morning with an emergency with our garage door. By 2 pm it was fixed and we were back in business! No extra charge for emergencies, and service technician **** was great at his job. Cleaned up after he was done, and walked me through the set up of our new opener. Would recommend highly.
Erna N
01/18/2025
I Brian was on time and explained everything and wanted to make sure any questions I had were answered. I know that he made the repairs as needed and I was happy to know I had a working door. Also thank you for the promptness of receiving the garage panel and its installation.
Barbara Kovach
01/17/2025
Natalia Hernandez
01/16/2025
Jolene May
01/16/2025
Blaine Goodrich was excellent. He called when he was on his way to ensure we had time to prepare before he arrived. He was timely and efficient. I was impressed in his ability to remove the old garage door and replace it with a new one, by himself. He tested the door and the opener and gave helpful tips on maintaining the door and oiling the hinges and springs. I would highly recommend!
Avis Barker
01/15/2025
Garage door spring broke. Called Precision. AJ was out at 11. Repaired. Great service. Great tech. Seemed expensive, but the door hadn't been serviced in 12 years. Charged 90 bucks to reset limits, which took a minute. Maybe that should be included in the service? Overall very positive.
Keith C.
01/14/2025
Collin Walsh came to my house on a cold winter day within 90 minutes after calling Michiana Precision Garage Door for a broken spring. He was professional, friendly and very knowledgeable. I am very happy with the job he did!
Earle Hanlin
01/14/2025
They are very professional good quality materials and service staff very knowledgably
Diann Harris
01/13/2025
Jose Villalobos was an exceptional representative/technician for Precision Garage Door, very professional and informative. Explained the job, completed the job, was quiet and efficient and when the job was done went over what was done with me. It was a great experience.
Pam Orban
01/12/2025
Tina Fisher
01/11/2025
Jonathan evaluated the problem and we agreed on a solution. Very pleasant, very efficient!
Susan Reeves
01/11/2025
Needed the old original system replaced. Tyler did a great job of communicating arrival and related information when he was finished installing the new system
Jonathan Keefer
01/10/2025
Richard Oppman
01/08/2025
I inquired about service and they sent a tech out the next day. The problem was quickly diagnosed and fixed. Amazing service
Chris Merrill
01/07/2025
Patricia Pena
01/07/2025
Donald Koschnick
01/07/2025
Had a great experience with the guys at Precision Garage! Was able to get technician Chung Yu Li out on a Sunday to get an initial estimate and then Li and Tyler Williams were able to come back promptly to install the door. Great guys! Made me feel valued and greatly appreciated their customer service. Thank you!
michael schmidt
01/07/2025
The service man, Collin, was friendly & professional. He took the time to fully assess all and any issues and explained them all to me fully. He was efficient and did great work.
Julia DesLauriers
01/07/2025
We had a really great experience with the first technician ChungYu Li, who quickly came out to see what was wrong with our old door and then actually did sell us a new door to replace the very ancient one we owned that was no longer serviceable or repairable. He was very professional, helpful, educational, not at all pushy, respectful, and wonderful to work with despite the bitter cold day. When the new door finally arrived to Precision, they were great at contacting us right away to set up a date and time for installation. The day of install, the installer called us to remind us he would be here and what time he would be arriving. Tyler Williams was punctual, respectful, efficient, professional, he swiftly removed the whole old door and rail system then loaded them up to dispose of right away, despite it being below freezing temps outside. Tyler then had the entire new set up of door, rails, springs, motor, exterior seals, remote openers, and wall openers all installed and the work area all cleaned up nicely within just a couple of short hours! We were very impressed with the quality of work he did and really appreciated how helpful he was at explaining to us how everything works and showing us how to keep up on the twice yearly maintenance of the hinges and springs.
Tim Miner
01/06/2025
Derrick Chambliss
01/06/2025
I have been using this company for years. Called this morning and someone was here within an hour. Very professional and didn't try to 'upsell" me. Highly recommend.
K L.
01/06/2025
Great service!
Jonathan Wuepper
01/02/2025
Our garage door, which was replaced a year ago by Precision Garage Door of Michiana, recently had an issue. I called the company about the issue. They said they would send someone out to check what was wrong the same day. Garage door technician, Jon Seman, arrived at my house on time. Mr. Seman was very helpful as I explained what the issue was with the garage door opener. After a short time, Mr. Seman informed me the unit was broken and could not be fixed. Mr. Seman gave me options as to what could be done to get the garage door working again. The broken unit was under warranty still. Mr. Seman and I decided to completely change the unit back to the older style opener. Mr. Seman drove back to the office and collected everything he would need to replace the unit and arrived back at my house a short time later. He was able to get everything fixed in a short time. Dealing with Mr. Seman was a breath of fresh air. I could not have asked for a better individual to deal with on this issue. He and his boss were amazing throughout the process. I could only ask that more people could be like these individuals. I would recommend Precision Garage Door, especially Mr. Seman and his boss, to anyone. They were great. Thank you both. Chris K.
Chris k
12/31/2024
Quick and timely service! Quoted on Thursday, installed on Monday!
Janice Wroblewski
12/30/2024
Tyler was very professional and pleasant
Melanie Worthman
12/30/2024
Perfect, Gavin was great and easy to deal with.
Kyle Heffelfinger
12/30/2024