Austin Jefferson was on time which is important to me. He evaluated my garage door issues , quoted three different options and I agreed to the option he recommended. The repairs were done in a timely manner. Austin then went over the work he performed and showed me the required maintenance. I recommend Austin and Precision Garage Door for all of your garage door needs and repairs.
Steve Metcalfe
09/03/2024
Jacob Lindsey was extremely courteous and professional. He explained everything to me about the new door. He even showed me a small imperfection in one of the insulation panels that I had not noticed. He drove all the way back to the shop to get another panel and replaced the flawed panel. Would highly recommend Precision and Jacob
Sue Sunday
09/03/2024
Our garage door and opener went haywire last night around 5:30. My wife called Precision around 5:40 and was told that a tech would be there between 7-9 p.m. Our tech, Blaque Kuchel called to say he was getting a job done early and would be able to get to our house sooner. He arrived a little after 6 p.m. and was able to get right on it. He fixed both the garage and replaced the opener within 2 hours. He was very professional, friendly and had great attention to detail. If your company hires more technicians like Blaque, you will benefit greatly. Thanks Blaque! Had the torsion spring break this morning (Sept. 2nd, 2024). Our tech Andy Ginter showed up and replaced the spring and bar and other things needed and was done in short order. Always professionally done which is why we stay with Precision Garage Door.
Jack Ransbottom
09/02/2024
******* M Precision door service was fast efficient and did exceptional work. ****** ******** our installer was thorough, knowledgeable and thorough. They were an exceptional company to do business with.
Richard M
09/01/2024
Jose was courteous, gave us clear explanations, choices of options, and his recommendations. He obviously knows what he is doing, was efficient, and made sure to clean up upon completion. I would request him again if we need other service.
Jonathan D. Wieand
08/31/2024
Jose was very informative about the issues with my garage door. The tension spring broke, called Precision on Saturday morning (labor day weekend) and Jose was knocking on my door at 2pm, analyzed the situation and explained in detail the repairs needed and total cost. Jose was vert personable and professional! The replacement tension spring was installed properly, quickly and door is working great! I highly recommend Precision for your garage door repair.
Randy Brunt
08/31/2024
Jose Villalobos was a wonderful tech and a very polite and professional guy.
Nana Ladybug
08/31/2024
I'm very happy with the job well done. Friendly, easy to talk, came in time as it says.I'm very happy with my new garage doors. Thank U so much Blaine Goodrich. U guys are Awesome!!
Anna Wong
08/31/2024
Chung is personable and a hard worker! Appreciate all he has done with our remodel and new build doors
Sarah Maller
08/31/2024
Thanks to Andy for excellent service with replacing garage sensor.
nimbilasha cushing
08/30/2024
Polite professional service tech *****, diagnosed the problems, gave several levels to repair them and fixed issues in one hour. Great job.
Nora R
08/30/2024
Tyler did an amazing job.
Matt Grounds
08/27/2024
This is my second review for Precision. I'm so happy to have found them, they are fabulous. I had a huge problem. Door wouldn't close, stuck in open position. After 1 phone call, Peter was here at 7am the next morning. Explained everything and gave us estimates on cost before he started. Fixed the problem and improved the operation of the door. No rush job. Door is better than new. This company and its repairmen are the best. Don't hesitate in calling....you will never be disappointed.
Judy S.
08/26/2024
Blaine Goodrich from Precision Garage Door arrived right on time at 8:30 a.m., along with calling me 10 minutes before that to say that he was on his way. He did a great job of removing the old garage door, installing the new one, cleaning up afterwards, and explaining the functions of the new keypad. At the beginning, I asked him how long it would take. Blaine said that it usually takes 3 to 4 hours. He completed the work in amazing time, finishing up about 11:20 a.m., which is less than 3 hours. Excellent work!
Larry Dwyer
08/26/2024
On time, quick time and repair, advise for future concerns. YES!
Rebecca Smith
08/24/2024
The service tech was friendly, fast and efficient!
Michael Williams
08/24/2024
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Jeff Show
08/23/2024
Craig Yoder
08/21/2024
Technician ******************* was very helpful and knowledgeable and garage doors and was patient and answered all of my questions.
Erma J
08/21/2024
I am extremely happy with my new garage door. The technician Blaine Goodrich that removed the old door and replaced the new door was very knowledgeable on what needed to be done, he layed out tools and equipment to make the job easy for him without any hassle. He is to be commended on a job well done. It was amazing to see this young man at work on how he used various tools, screws, and equipment to complete the job. As he went about assembling the door he maintained cleanliness and put out of the way old door parts to make his job with less stress and maintaining an order of professionalism. After the job was completed he went about removing any marks wiping and cleaning the finished product. He is a gifted young man to be working at Precision Door and I can testify that they do garage door right thanks to technician Blaine Goodrich.
Eddie Wilson
08/21/2024
Gavan was great to work with...got the door serviced and new nylon rollers..
Bernie Clingenpeel
08/20/2024
Austin Jefferson Technician -Professional service, great knowledge on product lines, and excellent recommendations given to customer's needs. Tyler Williams - Promt service, knowledgeable on installations, great install advice on helpful additions, and friendly.
Keilawn Carothers
08/20/2024
Jose was very friendly and helpful. He showed me what was wrong with my garage door. It needs replaced but atleast he got it working until I can get a new door.
Michael Lilly
08/18/2024
Charlie Graham
08/18/2024
Gavin was very thorough and explained our options well.
Chad Milletics
08/17/2024
Very pleased with the prompt and friendly service provided by ********. He explained everything and provided me with options to get the door working again. I would definitely recommend this company.
Lori F
08/15/2024
Pete was a very good technician and explained everything that needs/should be done in future. I initially only needed an opener but was not necessarily surprised to hear of potential issues. Thank You Pete for a pleasant visit.
Linda Sikorski
08/14/2024
Awesome job in getting the work done. Very pleased with the results
James M
08/14/2024
Precision Door did a fantastic job. Technician arrived promptly and was very kind and did the job very efficiently.
Darlene Knapp
08/13/2024
I called and they were out the same day and arrived right on time. Andy was very knowledgeable, great customer service and fixed the problem right away. Good as new!
keri mcpartland
08/12/2024
Excellent service.
Fredrick Hillis
08/12/2024
Jose was very prompt and courteous. He did a good job explaining what needed to be done and did the job quickly. We had a broken spring and one hinge was broken. I highly recommend precision door. They have earned a repeat customer.
Ken Washburn
08/10/2024
A very accomplished service man very understanding. Andrew is very easy to talk to. I will use your company again because of my service man. And your company will be able to present a quotation for numerous garage doors on a new project homework. On.
Byron Halvorson
08/09/2024
Gavin was very professional, informative and friendly. I would highly recommend this company
acmc521
08/08/2024
Customer service was top notch from start to finish. The installer explained our options and answered all of our questions in a professional manner. Thank you Andrew Ginter.
Kara Nilles
08/08/2024
My technician, Pete, was excellent. He explained options and went through all aspects of garage door opener with me. Very pleased with call, quick response and completed work.
Terry Slamkowski
08/08/2024
Andrew was efficient, friendly, and professional
Roland Kinsman
08/08/2024
Marcus Turner
08/08/2024
Our new garage door and opener was installed efficiently and on time.
maria buysse
08/08/2024
Excellent Service from start to finish. I called with an issue on Sunday and someone came out within the hour. The replacement took place on Wednesday! I have found them responsive, friendly, prompt, and highly competent and professional in the work that they do. My new garage door was installed by Tyler. He took the time to explain MyQ so I could do everything via the app! Very pleased with Precision Garage Door Of Michiana service. Excellent service. Highly recommend.
Melissa Rumple
08/07/2024
**** was very professional and knowledgeable. I will definitely use them when I replace my entire door.
Andy O
08/07/2024
James Coder
08/06/2024
Chung Yu Li was very helpful in troubleshooting my garage door. He explained the problem so that if it happed again I would know what to do. I called that afternoon and the company sent out a technician within 2 hours. Very pleased.
Rosanna T.
08/05/2024
Called at 11:45am and technician here at 12:15pm. Door repaired by 3:30pm. He had all the parts, went over options and costs. Excellent service and work. Would absolutely recommend.
Carol B.
08/04/2024
The technician Gavan was very friendly and professional explained what was needed to be done fast and efficient definitely would recommend to everyone
Eduardo Serrato
08/03/2024
LeAnn Schlamb
08/02/2024
Tyler was an excellent installer and Gavin was a knowledgeable rep. Quality work and excellent door.
Chris Karam
08/02/2024
Was easy to get them to come out.
jim mathews
08/01/2024
Excellent, prompt service (on a Saturday!) and great representation all around! Highly recommend
Jerod Willey
08/01/2024
Gavan was very friendly and professional. He completed the work we requested and offered us options for a new garage door. He was very helpful and I would highly recommend Gavan to others. Very satisfied!!!
Paul Bertha
08/01/2024