Woke on a Sunday morning to find my garage door spring broken. Searched online and found Precision had 24/7 service with mostly favaorable Google reviews. Phoned to set appointment at 10 AM and was scheduled for tech arrival between 12 and 2 PM. Received a call from Austin, the technician, advising he was running early and could arrive at 11:15. Austin performed his evaluation, and determined the door had been initially installed incorrectly related to the drum positioning, in addition to having undersized springs. This would explain why the springs had snapped at least once previously since installation in 2003. Austin provided me with options on the repair estimate (which only varied by a few hundred dollars). I opted for the most expensive, replacing any currently worn, and potential near term failure points...which also carried a 5 year warranty. Once completed, Austin gave a thorough explanation of the repair, along with preventative maintence lubrication instructions. The door has NEVER operated so smoothly. Exremely saitisfied all around.
Craig Camp
10/21/2024
***** did an excellent job explaining options, costs, and fixing opener.
Victoria D
10/21/2024
Trina Hensel
10/19/2024
Fast and quality service by a friendly technician.
glenn steele
10/19/2024
Pete wendorf was the technician that came to inspect my garage door, he was very professional and explained everything in great detail. Gave me the quote and did the repairs in a very timely fashion. My overall experience with precision door and the technician was GREAT!!! THANK YOU
Darrell Hostetler
10/19/2024
Austin was awesome! Explained what was wrong, his recommendations to fix, and a clear quote. They also came out same day, which is kindof unheard of anymore
Lance Roush
10/18/2024
On time and delivered as promised
Philip Egilmez
10/17/2024
We worked with Peter Wendorf and had great experience. He was knowledgeable and took the time to educate us on the purchase, parts, and maintenance. Highly recommend!
Justin Stanley
10/16/2024
Jacob was very professional throughout the hole insulation process, he cleaned up everything even better than when he started. Jacob went through everything with lots of details. We have been pleased each time we have had Precision Garage Door service at our house. Great company
Melissa Abbott
10/16/2024
Great experience with Precision - knowledgeable sales person who worked quickly to help me identify the door that fit my needs and great installation tech (Jacob Lyndsey) who was very professional, did the job right, and took the time to explain the product to me, including on going maintenance.
Matt
10/15/2024
Had just installed my own garage door opener I bought from Menards. I had messed the up the settings which Jon fixed on a matter of minutes. Amazing! Then he pointed out that the door was rubbing on the top because it was separating. So he gave me a price for a new garage door. What a great employee precision garage door has. Jon's a good guy.
Michael B.
10/15/2024
Suzanne Morgan
10/14/2024
Jose Villalobos was both professional and friendly. He was less than a half hour away when I scheduled the emergency appointment. Jose was very informative, answering all my many questions. He completed the job replacing my door springs and cables after a precise estimate. I would recommend Percision Door for fast, professional service that uses high quality materials.
Chuck Whetstone
10/14/2024
A technician was able to come right away to fix our garage door. Fast, friendly service. Jon answered all my questions. He pointed out all the issues to me. I appreciated his service. Thank you!
crystal dawe
10/11/2024
I hired Precision Door of Michiana to replace my garage door. The installer who performed the job was Tyler Williams. I could not be more pleased overall. Tyler was polite, friendly, motivated, and very professional. He did a wonderful, quality install and he made a quite positive impression. Precision is lucky to have Williams. The door itself seems to have a better quality of materials than my previous garage door as well.
P Wes
10/10/2024
Punctual and did a quick and a great job. The project was completed in a timely order and was top quality. Service was friendly and answered any questions. I would definitely recommend this company to anyone needing garage door repairs, or new garage doors.
Shelly Wood
10/10/2024
Very prompt and professional service The technician ***** ******* was professional kind and answered questions promptly I thought the service was well done however a little expensive
Robert C
10/07/2024
We had a new garage door and a new garage door opener installed. Blaine was professional did a great job and was friendly helped with our questions cleaned everything up. Just overall a good experience
Barbara Bressler
10/07/2024
Allen Olson
10/07/2024
We had a new garage door and a new garage door opener installed. Blaine was professional did a great job and was friendly helped with our questions cleaned everything up. Just overall a good experience
Barbara Bressler
10/07/2024
We had a new garage door and a new garage door opener installed. Blaine was professional did a great job and was friendly helped with our questions cleaned everything up. Just overall a good experience
Barb Bressler
10/07/2024
Good experience with Jose
Mitzi
10/05/2024
Austin was very friendly and helpful. Did a great job and explained services exceptionally.
Steve Lange
10/05/2024
We called early p.m. today, and Andy arrived around 3:30 this afternoon. We had several issues needing attention. Andy knows his stuff, and he was pleasant and efficient. We would recommend him and the company to family and friends. Great choice!
Jacqueline Stam-Stanage
10/04/2024
My tech name was Andy and he did a fantastic job. Andy was very pleasant and knowledgeable, this is the second time He has been my tech. If I ever have another issue I would love to get Andy again.
Patty Bishop
10/04/2024
Dave Blackford
10/03/2024
Technician Chung Yu Li was very professional, knowledgeable, and friendly. I am very satisfied with the outcome of my purchase.
harold moon
10/02/2024
My call was answered in person. A timely appointment was made. The technician was friendly, helpful and knowledgeable regarding what work needed to be done.
Jill Jones
10/01/2024
technician Jose V. arrived within an hour of my phone call! Professional, polite, respectful, and most importantly very skilled in his work.
Alan T.
10/01/2024
Amy Byler
10/01/2024
Job done fast and with quality. 100% recommend
Claudio Diaz
09/30/2024
Scott Wharton
09/29/2024
Jerry Rossow
09/27/2024
On time, knowledgeable, efficient
Mike Thompson
09/27/2024
It was the hottest day of this year. I was wishing that the two young men would say that they would come back and do it some other time but they hung in there and did a wonderful job. Please tell those to we really appreciate their effort and hard work
Debra Thomas
09/26/2024
Marti Boundy
09/26/2024
I had my garage door replaced after my old one broke down. This all happened at the end of the day. I called them to arrange an appointment at 5PM. The tech came out early the next morning to assess what I needed. Tyler Williams came out that afternoon and installed the new door by himself. He completed the job in timely manner and explained the new door operation rather well. Kudos to Precision!!!
Anthony S.
09/25/2024
Precision responded quickly to our call when our garage sensors went out. They were able to come same and day and Gavin our technician was great! Our sensors were replaced in under an hour. Will call again when we have a need!
Moriah Moore
09/24/2024
Great customer service and overall experience. AJ was at our house in less than an hour from the time we called for service and the job was done promptly and with professionalism and kindness. Would definitely use again
mreed2011
09/24/2024
Teri Nowakowski
09/23/2024
Perfect! Jon Seman was efficient, knowledgeable, and kind. No better combination
Joey Stiver
09/23/2024
Jose Villalobos was on time, very thorough and explained everything before giving me the estimate. Work was completed very quickly and the door works even better than before. Very satisfied with him and Precision Door.
DIANNA STUMP
09/23/2024
Excellent service! Work was performed by skilled professionals, from the initial service work by Peter Wendorf to installation of replacement garage door by Tyler Williams and Chung Yu Li. Many thanks.
Pam Block
09/22/2024
Pete not only fixed our garage door but took the time to teach me about garage door maintenace. Great experience!
Angie O.
09/21/2024
My installers Jacob, Tyler and Blaine did a great job on a large project of installing five new garage doors and five new openers. They arrived on time and it took them most of the day. They walked me through setting up the keypads, internet access and openers. They took away the old doors and left everything as neat as a pin. It made a huge change in the way our house looks when you first drive up and I appreciate all their hard work. Thank you!!!
Nancy Delaney
09/21/2024
Great service! Austin was very knowledgeable and explained everything perfectly.
Tyler
09/21/2024
Tech knew his stuff. Knew right what to look for and in minutes he was done. Very polite and respectful. A good tech.
Rich Harper
09/19/2024
Showed up on time and friendly. Pete Wendorf is very knowledgeable and replaced our springs, bearings and rollers. He did a great job!
Debi H
09/19/2024
Very professional, Mr Chung Yu Li identified the problem, explained my options and completed the work required.
Mark Ullrich
09/19/2024
Technician was outstanding and very professional
Joseph Wingo
09/19/2024