Very happy with my whole experience with Precision! They had same day appointments available and when I needed to reschedule my original appt, it was super simple. Andy, the technician, did a great job installing new springs and rollers. He had everything he needed for the job on his truck and was completely done within an hour! Price was competitive. Loved my experience and will use again.
Ryan Marschke
04/12/2024
A clip attachment bolt had come loose on one of my garage door openers. The door still functioned but would have failed, if not repaired soon. I called Precision Garage Door and Andy Johnson came over IN LESS THAN AN HOUR and repaired it for me. I couldn't have asked for any better service. I highly recommend them. Dan Lawson South Bend, Indiana
daniel lawson
04/05/2024
Pete at Precision Door was very thorough and walked us through every part of the garage door that was needed. He gave us options and we were able to choose what we felt was best. The customer service was exemplary and the quality of parts were top notch. We highly recommend them.
Debbie Carney
04/05/2024
I tried to open the garage door around noon yesterday, and nothing. It was the weekend, and I wasn't sure if we'd be able to get someone out in a timely manner. Enter Precision Door. Not only did they schedule someone to come out within a couple hours, but the service tech, Peter Wendorf, was punctual, friendly, and he got the job done quickly. We'll definitely be calling them in the future should we need their services!
JMR
04/01/2024
We had a positive experience with Precision Overhead Garage Door Service. A technician, Peter Wendorf, was able to come the day we called and assess the situation. He patiently explained all our options and the pros and cons to each one. We felt that in choosing Precision we would be ensuring that the job was done right (unlike what was apparently done when constructing our house). We were sold on the lifetime warranty with the Enduring 300 Three-Layer Steel garage door and the 15-year warranty with the Genie garage door opener. Our door was put in the very next day by Blaine Goodrich. Both Pete and Blaine were friendly and professional. I would recommend!
Anne Ullrich
03/25/2024
Would recommend Precision Garage Door Service to anyone in need of a new system, repair, or help opening a current system. Jose was able to come out on a Sunday within 45 minutes of calling for service. He was extremely thorough, knowledgeable, and helpful from start to finish.
Camryn Delforte
03/24/2024
Chung Yu Li was like a maestro of garage doors. He did a safety check, documented the state of the door via photos, then gave me a choice of 3 different work estimates. I chose how much of the necessary and recommended work I wanted to have done. He pointed out some very dodgy situations (missing door hinges, damaged and misaligned door panels, kinked cables) as well as the general wear and tear problems with bearings and rollers, and the obvious broken spring. We agreed on a the work and he was able to get it all done in less than 2 hours, which included fine tuning the door alignment. This is the quietest I've ever heard that door. I'm totally happy with Chung Yu Li's service, technical knowledge, and his relentless pursuit of making my garage door perfect and up to his standards. He is also a very delightful human being, and was quite enjoyable to have around. 5 stars to Chung Yu Li and Precision Garage Doors!
Jill Costa
03/20/2024
Pete Wendorf was our technician that came out and did a full evaluation of our garage door. I feel he was accurate in his assessment and got us a new system for our garage. Love the technology to be able to open and close the garage from my phone and see who is coming and going. Pete did a great job of explaining everything!
Shauna Olesen
03/20/2024
Andy Ginter from Precision Door was the technician who performed the repairs on my garage door. He was friendly, courteous, informative, and professional. He answered all of my questions and helped me compare and decide on the difference options available. I felt comfortable with his help that I made the best decision
Chuck M.
03/19/2024
Peter Wendorf from Precision Overhead Garage Door Service went above and beyond as our technician on a Saturday morning. Not only was he incredibly skilled at fixing our garage door issue, but he was also exceptionally kind and personable. It was evident that he genuinely cared about providing excellent service and building a positive relationship with customers. Peter took the time to educate us on proper door maintenance, demonstrating how to lubricate it and even providing a comprehensive safety guide. If I ever encounter any future issues with my garage door, there's no doubt I'll be requesting Pete again. His professionalism and expertise are truly commendable. Thanks Again Pete! Amber
Amber Mae
03/16/2024
Peter Wendorf from Precision Overhead Garage Door Service went above and beyond as our technician on a Saturday morning. Not only was he incredibly skilled at fixing our garage door issue, but he was also exceptionally kind and personable. It was evident that he genuinely cared about providing excellent service and building a positive relationship with customers. Peter took the time to educate us on proper door maintenance, demonstrating how to lubricate it and even providing a comprehensive safety guide. If I ever encounter any future issues with my garage door, there's no doubt I'll be requesting Pete again. His professionalism and expertise are truly commendable. Thanks Again Pete! Amber
Amber D
03/16/2024