Garage Door Repair in Michiana

Bill Killam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My rating above needs some context. I initially reached out to Precision Door to fix a broken garage door. A very nice gentleman came out and did indeed fix that door in a very satisfactory way. While he was here I asked him to take a look at two other garage doors to so see if there was any normal maintenance/servicing required. He said that they appeared to be in OK shape but some hinges were loose and he would attend to them. I paid him for the work performed and thanked him. I then left him to finish up the hinges. Several days later when I tried to open one of the doors I discovered that it was inoperable. I called Precision Door and they had the same gentleman return to inspect the door. He said that the mechanism that opened/closed the door was old and needed a complete replacement. I cannot recall the exact estimate I believe it was several thousand dollars. He said that it was a total coincidence that the door quit working immediately after he had worked on it. While that is certainly “possible” I find it highly “improbable”. So - while I need to stress that I cannot prove it was his work that caused the problem I cannot help but think it at a minimum contributed to the issue.

Terry Grant

DON'T PAY CASH FOR YOUR DOWN PAYMENT! I GOT SCREWED OUT OF $100.00 WHEN PAYING $800.00. Installer and installation were great, no problems with him. The missing $100.00 is between the original estimator and office girl.

Alison Mynsberge

These Neighborly companies are anything but. A service that should cost maybe $300 now costs $1000+ because they bring an iPad. The guys did a great job, but I miss the days where venture capital didnt take such a huge cut of home maintenance.

Max Olinger

Back in 2019, they came out and changed both springs. They were quick, painless and fair priced. Today, I needed what I thought was just a few parts to fix my garage door. Precision came back out and proceeded to say that my entire system was bad and everything needs replaced with the top pricing they quoted me being $5,470. As I found it hard to believe everything was bad, I did some further research and was actually able to change the 3 parts that were broken and behold, my garage door works just fine at the cost of $40. I would've gladly paid $200 or so for them to say that these few parts were bad and fixed but sadly they tried multiple times to sell me an entire system I did not need. Will never call Precision again after this experience. Giving 2 stars due to them being great in 2019.