ChungYu Li
Average: 4.76 stars
ChungYu Li's Bio:
ChungYu always strives for the best customer service with Precision. When he’s not working, he likes to spend time with his three kids and tinker with computers.
Saint Joseph, MI
Mishawaka, IN
On Saturday, May 30th our garage door opener just failed - the door would not operate with the opener. Based on a previous good experience with Precision Garage Door (broken spring) I called, expecting that I might have to wait a few days. But I was pleasantly surprised when the scheduler was able to set ap an appointment for the following day. On Sunday, May 31st we received a message that our repair technician, Mr. Chung Yu Li was on the way. When he arrived, I found him to be very friendly and articulate. After hearing my explanation of our problem, he explained his process and began a thorough examination of our garage door as well as the motor and related components. Then he went through his observations, pointing out issues relating to the door (rollers, bearings, etc.) as well as issues related to the opener (motor, safety sensors). Then he presented his recommendations for what should be replaced and gave us an exact price quotation. I accepted the quote and he proceeded to perform the indicated work, all done within the time frame specified. With the refurbished door and the new motor, everything works more smoothly than ever. I am a happy camper!
- Danny Levine
Bristol, IN
Cause your people are fast n very friendly
- George Pickens
I chose Precision because they would come out on Sunday. After receiving their quote, I declined the service. The technician, who I found very courteous, initially gave me 3 quotes ranging from $1900 to $3000+. When I questioned the need for all that work he quoted a little over $1000 just to get the door to open and close manually. From experience I know these quotes were way way out of line. Before leaving he asked what I would be willing to pay! I said I don't do business that way. When I reached the person who did repairs on my door in the past, he diagnosed the issue and quoted a price way, way less. Buyer beware.
- Vincent Brizgys
Hi Vincent, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
South Bend, IN
CHUNG YU LI is the man! We can’t say enough good words about the work that he did and about the PRECISION COMPANY as a whole. We actually feel like family….maybe like you all better than some of our own. Chung explained every thing that was needed to make our garage door perfect. We appreciate everything that he did. He was on time and very professional! Thanks for everything!
- Merry Smith
Warsaw, IN
always a very knowledgeable service tech
- Howard Mossing
South Bend, IN
When needed after hours Precision Garage Door was there with an excellent employee Chung Yu Li. He was very professional in assessing my situation with my garage door and was able to give me (4) options on repairing and servicing my damaged garage door. I would recommend the Co. highly for having all the proper equipment to service garage door problems on short notice.
- Joesph Kuharic
Benton Harbor, MI
Our rating is four stars only because the salesperson Lee was professional and very personable. If it were not for this, it would have been a three star review. We will continue to shop around for more competitive prices.
- Lisa Butcher
Winona Lake, IN
Appointment same day. Service was professional and thorough. He answered questions. .
- Tom Johnson
Union Pier, MI
Had an older malfunctioning opener. Identified the problem and installed a new Genie opener quickly and efficiently. Our tech was very good, personable and knowledgeable. Offered some options, didn't oversell and had the new opener working in under 2 hours. I would definitely use Precision again and would not hesitate to recommend them to friends and neighbors.
- Jeff Posselt
Osceola, IN
I'll be removing your sticker from the wall next to my Garage Door.
- Paul Sorvari
South Bend, IN
View on Google
Loved the service provided by Chung L. by Precision Garage Door. Very knowledgeable, patient, friendly and professional.
- Ben Bentrup
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Knox, IN
I was so amazed at the wonderful repairs technician Chung Yu Li performed on my garage doors today!! I can't believe how smooth running both are and the worst one was repaired in such a way the action of it is now JUST LIKE NEW!!!! Thank you again for the excellent service, professional manner and politeness. He completely answered many questions and put my mind at rest with many more!!!!!
- Robin Haack
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
South Bend, IN
Chung Yu Li did an excellent job replacing the broken spring and the bushings. Since I had the garage door installed by Precision Garage Door the parts were free. I only had to pay labor. Thanks again Chung.
- James Coppa
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Osceola, IN
Overall I am happy with the work that was done, but dont appreciate that the technician was trying to upsale me to spend a lot more money. All I needed was the springs replaced but he wanted me to have a new garage door installed too for an extra $700.
- Amber Kosar
We appreciate your feedback, Amber. It's great to hear you're satisfied with the work done. We strive to provide the best service, and your comments about upselling are valuable. Thank you for sharing your experience with us!
Mishawaka, IN
Blaine was a good worker and explained everything I needed to know. Precision seems to be better than other garage door companies I dealt with in the past.
- Brendan Hess
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Goshen, IN
- Arloa Bell
Thank you for the great rating! We appreciate your business!
Nappanee, IN
Our garage door broke on Friday night and we were able to get a tech out here by 1030. Chung Yu Li was our tech. He was very professional and showed me 3 options to fix the door. He was very quick and friendly. Our garage door is so quiet now I can't believe it. I've been wanting to fix it for years. It's amazing. Thank you to Chung Lu Li for the amazing job he did and to Precision for having amazing people that work for them. Good help is hard to find now days so it's nice to see there are people out there that know how to treat customers and do a great job at the same time. I will refer Chung and precision to all of my neighbors. Thank you again. Shane & Lana LaGuardia.
- Shane Laguardia
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Warsaw, IN
Technician was very personable. He was very knowledgeable as well. Identified the problem quickly and had door working shortly thereafter. I was most impressed
- Scott Mcmillin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Elkhart, IN
Chung Yu Li did a great job and explained everything thoroughly. He was kind and professional. Thanks for the prompt service!
- Pat Kelver
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Berrien Springs, MI
Lee, the technician, was very informative and was able to get my problem solved quickly. Also made suggest for the future and thats great!
- Patty Hinman
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Rolling Prairie, IN
Tyler did an excellent job. Explained everything .
- Jan Fisher
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Elkhart, IN
- Cindy Johnson
Thank you for taking the time to leave Precision Garage Door of Michiana a great rating!
Granger, IN
- Rhonda Taddeo
Thank you for the great rating! We appreciate your business!
Elkhart, IN
We called to get our garage door repaired. They had their technician, Chung Yu Li, there within a couple hours. He accessed the problem, gave us a quote and had it repaired the same day! Li was very professional and did a wonderful job! I would definitely recommend them!
- Ginny Lacefield
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Stevensville, MI
- Marni Rhoa
Thank you for the great rating! We appreciate your business!
Mishawaka, IN
Chung Yu Li was very good. I am extremely satisfied with the service. He was here in less than an hour on Sunday afternoon. Very friendly. Highly recommended!
- Sue Johnson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Granger, IN
Chung Yu Li was excellent. He explained everything very thoroughly and quickly diagnosed the problem and fixed it. He also identified things I can watch out for to avoid future problems.
- James Summers
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Coloma, MI
Rep replaced bad drive. Cost 1100.00 dollars which is a lot of money. I asked for the service guy to program my car opener and he said he would charge more to program it. Seems to me that the service guy would program my car for free after charging me 1100.00 dollars.
- David Farrow
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
South Bend, IN
- Karen Horvath
Karen, we appreciate you taking the time to share your rating. Your experience matters to us, and were always looking to improve. If you have any specific thoughts or concerns, wed love to hear them. Thank you for being a part of our community.
Fabulous service all away around. Setting up the service and then the phone calls and texts to make us aware of arrival. The service person Chung Yu Li is the most friendly and personable person. We talked about about a few things with substance. He remembered being at our house before. I remembered his sincere personality. Not to mention the garage door is working perfectly. Thank you !
- Tracy Walter