About ChungYu
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Reviews for ChungYu Li
Rick Milanese
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. I’ve employed a lot of people and was very impressed with Chung Yu Li's. Wish all my employees would have been as good as him.
Technicians: ChungYu Li
Service: Garage Door Repair
Mitch Walorski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician fixed our issue and helped us to keep our garage door system in top shape. Chung Li took the time to explain everything we needed to know. Our garage door works fine now. Booking the appointment was easy. Chung came on time and was very friendly. Thanks Chung! Mitch and Mary
Technicians: ChungYu Li
Service: Garage Door Opener Repair
John Sloane
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ll give you 5 stars with an asterisk. I had no problem with the work itself. Your man called before arriving quite on time and did what I asked him to do. However, I got the distinct impression that your guys are trained to go Through a “scripted” sales presentation, no matter what the customer says. Throw it against the wall and see What sticks? Run it up the pole and see if anyone salutes? I have a strong background concerning things Mechanical and understand the concept of wear-n-tear over a period of time. If a door roller is wobbly, well, They do that when new. Replace a cable that’s not showing any signs of fraying? Why? Replace a motor just Becaused it’s fifteen years old? It may well last another fifteen. They often do. Garage door systems are not Fragile things because they’re engineered not to be. But wait, there’s more! I got a kick out of the way the “Options” are presented on the little tablet screen. A cursory glance caught some insane price that exceeded Three thousand dollars. Come on. Really? I requested a spring adjustment. Some of us out here in garage Land may have the feeling we’re being played when we see stuff like this. I understand the desire to make a Buck. But the possibility exists that you may be pushing a mite too hard. Some of us still adhere to the old Axiom, If it ain’t broke, don’t fix it.
Technicians: ChungYu Li
Service: General Service
Todd Kimball
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called because I saw your ad on TV. I called a local door company and they quoted me $450.00 to replace both tension springs, (1 was broken) but I had to wait until Friday. My truck was stuck inside the garage. Your technician quoted me $885.00. I refused the repair. I called another local company and they arrived in an hour and a half a replaced both springs for $500.00. I’m sorry but I can’t pay you $400.00 more than the next guy.
Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Technicians: ChungYu Li
Service: Broken Garage Door Spring Repair
MIke Cruse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Technicians: ChungYu Li
Service: Garage Door Repair
MIke Cruse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Technicians: ChungYu Li
Service: Garage Door Repair
Trish Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, and very helpful. Your service repairman is very knowledgeable , and very appreciated.
Technicians: ChungYu Li
Service: Garage Door Opener Repair
Tracy Walter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fabulous service all away around. Setting up the service and then the phone calls and texts to make us aware of arrival. The service person Chung Yu Li is the most friendly and personable person. We talked about about a few things with substance. He remembered being at our house before. I remembered his sincere personality. Not to mention the garage door is working perfectly. Thank you !
Technicians: ChungYu Li
Service: Garage Door Repair
Danny Levine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Saturday, May 30th our garage door opener just failed - the door would not operate with the opener. Based on a previous good experience with Precision Garage Door (broken spring) I called, expecting that I might have to wait a few days. But I was pleasantly surprised when the scheduler was able to set ap an appointment for the following day. On Sunday, May 31st we received a message that our repair technician, Mr. Chung Yu Li was on the way. When he arrived, I found him to be very friendly and articulate. After hearing my explanation of our problem, he explained his process and began a thorough examination of our garage door as well as the motor and related components. Then he went through his observations, pointing out issues relating to the door (rollers, bearings, etc.) as well as issues related to the opener (motor, safety sensors). Then he presented his recommendations for what should be replaced and gave us an exact price quotation. I accepted the quote and he proceeded to perform the indicated work, all done within the time frame specified. With the refurbished door and the new motor, everything works more smoothly than ever. I am a happy camper!
George Pickens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cause your people are fast n very friendly
Technicians: ChungYu Li
Service: General Service
Vincent Brizgys
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because they would come out on Sunday. After receiving their quote, I declined the service. The technician, who I found very courteous, initially gave me 3 quotes ranging from $1900 to $3000+. When I questioned the need for all that work he quoted a little over $1000 just to get the door to open and close manually. From experience I know these quotes were way way out of line. Before leaving he asked what I would be willing to pay! I said I don't do business that way. When I reached the person who did repairs on my door in the past, he diagnosed the issue and quoted a price way, way less. Buyer beware.
Hi Vincent, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Technicians: ChungYu Li
Service: Garage Door Repair
Merry Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
CHUNG YU LI is the man! We can’t say enough good words about the work that he did and about the PRECISION COMPANY as a whole. We actually feel like family….maybe like you all better than some of our own. Chung explained every thing that was needed to make our garage door perfect. We appreciate everything that he did. He was on time and very professional! Thanks for everything!
Technicians: ChungYu Li
Service: Garage Door Repair
Howard Mossing
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
always a very knowledgeable service tech
Technicians: ChungYu Li
Service: Garage Door Opener Repair
Joesph Kuharic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When needed after hours Precision Garage Door was there with an excellent employee Chung Yu Li. He was very professional in assessing my situation with my garage door and was able to give me (4) options on repairing and servicing my damaged garage door. I would recommend the Co. highly for having all the proper equipment to service garage door problems on short notice.
Lisa Butcher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our rating is four stars only because the salesperson Lee was professional and very personable. If it were not for this, it would have been a three star review. We will continue to shop around for more competitive prices.
Technicians: ChungYu Li
Service: Garage Door Opener Repair
Tom Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Appointment same day. Service was professional and thorough. He answered questions. .
Technicians: ChungYu Li
Service: Garage Door Opener Repair
Jeff Posselt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had an older malfunctioning opener. Identified the problem and installed a new Genie opener quickly and efficiently. Our tech was very good, personable and knowledgeable. Offered some options, didn't oversell and had the new opener working in under 2 hours. I would definitely use Precision again and would not hesitate to recommend them to friends and neighbors.
Paul Sorvari
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I'll be removing your sticker from the wall next to my Garage Door.
Loved the service provided by Chung L. by Precision Garage Door. Very knowledgeable, patient, friendly and professional.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: ChungYu Li
Service: General Service
I was so amazed at the wonderful repairs technician Chung Yu Li performed on my garage doors today!! I can't believe how smooth running both are and the worst one was repaired in such a way the action of it is now JUST LIKE NEW!!!! Thank you again for the excellent service, professional manner and politeness. He completely answered many questions and put my mind at rest with many more!!!!!
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: General Service
Chung Yu Li did an excellent job replacing the broken spring and the bushings. Since I had the garage door installed by Precision Garage Door the parts were free. I only had to pay labor. Thanks again Chung.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: General Service
Overall I am happy with the work that was done, but dont appreciate that the technician was trying to upsale me to spend a lot more money. All I needed was the springs replaced but he wanted me to have a new garage door installed too for an extra $700.
We appreciate your feedback, Amber. It's great to hear you're satisfied with the work done. We strive to provide the best service, and your comments about upselling are valuable. Thank you for sharing your experience with us!
Technicians: ChungYu Li
Service: General Service
Blaine was a good worker and explained everything I needed to know. Precision seems to be better than other garage door companies I dealt with in the past.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: New Doors
Thank you for the great rating! We appreciate your business!
Technicians: ChungYu Li
Service: General Service
Our garage door broke on Friday night and we were able to get a tech out here by 1030. Chung Yu Li was our tech. He was very professional and showed me 3 options to fix the door. He was very quick and friendly. Our garage door is so quiet now I can't believe it. I've been wanting to fix it for years. It's amazing. Thank you to Chung Lu Li for the amazing job he did and to Precision for having amazing people that work for them. Good help is hard to find now days so it's nice to see there are people out there that know how to treat customers and do a great job at the same time. I will refer Chung and precision to all of my neighbors. Thank you again. Shane & Lana LaGuardia.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: General Service
Technician was very personable. He was very knowledgeable as well. Identified the problem quickly and had door working shortly thereafter. I was most impressed
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: General Service
Chung Yu Li did a great job and explained everything thoroughly. He was kind and professional. Thanks for the prompt service!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: ChungYu Li
Service: General Service
Lee, the technician, was very informative and was able to get my problem solved quickly. Also made suggest for the future and thats great!
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: ChungYu Li
Service: General Service
Tyler did an excellent job. Explained everything .
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: ChungYu Li
Service: New Doors
Thank you for taking the time to leave Precision Garage Door of Michiana a great rating!
Technicians: ChungYu Li
Service: General Service