Garage Door Repair in Benton Harbor, MI

Linda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From beginning to end, the service was great. The young lady who answered the phone was very professional, nice, cheerful and polite. She gets 5 stars for being the best PR for your company. The technician, Gavin, was really nice, professional and did a great job. (Little did I know you were sending a celebrity!! I've seen him on the commercials). Everything was inspected, explained, and all questions answered before he started. He was kind and patient. From the first phone call, emails were sent every step of the way so I knew who was coming, when, etc. Gavin did a great a job, and before he left, he went over everything and again asked if I had any questions. I was pleasantly surprised that I got service on July 3rd, the start of a holiday weekend. Great people, great service!

Lisa Butcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our rating is four stars only because the salesperson Lee was professional and very personable. If it were not for this, it would have been a three star review. We will continue to shop around for more competitive prices.

Jack Hazzard

Looks great. Tyler Williams was our installer. He did a dandy job and was very informative. Thanks Tyler and Precision garage door.

Donna Conner

John was very knowledgeable and explained the issues of our garage door. After much discussion with multiple garage door repairs options, It was decided a replacement would be best since our door was well over 20 years old. This is a work in progress to be done in about 3 to 4 weeks.

Theresa Hetfield

Precision Garage Door had great ideas, came and performed the work promtly and thoroughly. Very professional

Rail Head

Great service and prompt response technician was polite and friendly and helpful very impressed great customer service

Michael Schmidt

Had a great experience with the guys at Precision Garage! Was able to get technician Chung Yu Li out on a Sunday to get an initial estimate and then Li and Tyler Williams were able to come back promptly to install the door. Great guys! Made me feel valued and greatly appreciated their customer service. Thank you!

Lecia Henry

I can't stress how happy we all are. We did a lot of research and always came back to Precision Garage. Customer service is great. I have to thank Tyler Williams for doing an Outstanding job. Wednesday, October 23, 2024, I received a call stating he was in route and will arrive by 8:30am. On time, Tyler asked if I had any questions or needed him to go through everything. I said No. Tyler began the work quick and efficiently. Once done, He went through all the important information clearly and precise; from Warranty, garage door, lubrication and down to remotes etc. Clean-up was awesome that we didn't realize are old double wide was gone. Everything new and fabulous. If I was able to take pictures of This door inside and out, I would. Just Fabulous! So glad we went with Precision Garage. Also, Like to thank Alex checking out my old door and giving me vital information that encourage me to move forward with Precision. Like to Thank Jose R for being very detail in helping with price, color, installation and types of doors in stock and how long the process would be. Thanks, Chris, for responding quickly to Jose and pushing the process of changes through, appointments etc. Getting so many compliments on the new door. If I could post pictures I would. Customer Service is top Notch.

Katherine Butterbaugh

Jonathan Seman did a great job on our garage door repair. He was quick to respond, arrived promptly, gave us 4 options of repairs, helped us choose, and did the repair within an hour. Very satisfied and would highly recommend.