Garage Door Repair Reviews in Michiana (Updated July 2026)
Precision Garage Door of Michianahas received 827 reviews, averaging 4.91 Stars:
Elkhart, IN
Benton Harbor, MI
From beginning to end, the service was great. The young lady who answered the phone was very professional, nice, cheerful and polite. She gets 5 stars for being the best PR for your company. The technician, Gavin, was really nice, professional and did a great job. (Little did I know you were sending a celebrity!! I've seen him on the commercials). Everything was inspected, explained, and all questions answered before he started. He was kind and patient. From the first phone call, emails were sent every step of the way so I knew who was coming, when, etc. Gavin did a great a job, and before he left, he went over everything and again asked if I had any questions. I was pleasantly surprised that I got service on July 3rd, the start of a holiday weekend. Great people, great service!
- Linda
Buchanan, MI
Technician said my door needed a full replacement within 30 seconds of looking even though I just needed a cable replaced. Every bad review is based around price gouging and poor follow up service. Decided to get another opinion. I would suggest you do the same.
- Justin Arthur
Hi Justin, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Granger, IN
Gavan was outstanding. Knew his stuff, told it like was, didn't try to sell stuff I don't need, delivered what he promised in good time. Personable guy as well. Precision and Gavin will be my go-to from now on.
- Parke Cummins
South Bend, IN
I thought a service fee of $75 was a bit high for a 10 minute inspection
- Diana Udvardy
Dowagiac, MI
Austin was very helpful.
- Alan Smith
Buchanan, MI
Excellent company and our technician, Colin Walsh was excellent also.
- Karen Moll
Plymouth, IN
Called for a repair of a 26 year old opener. Ended up replacing it and also the rollers. Super quiet now. Cameron did an excellent job. He was very courteous, personable, thorough and cleaned up everything before he left. Thank you for your service, Army vet Cameron. Very competitive price, too.
- James Martin
Service Provided:
Product:
Technicians: Cameron Dennie
Niles, MI
AJ was professional and kind. Good employee for Home Comfort….
- Rick Marneris
North Judson, IN
The service tech Cameron's very polite and professional. Arrived earlier then my set window. Had my door opener working in no time. I will definitely use this company again and recommend to friends. I will also request the same technician.
- Robert Travis
Eau Claire, MI
I’ll give you 5 stars with an asterisk. I had no problem with the work itself. Your man called before arriving quite on time and did what I asked him to do. However, I got the distinct impression that your guys are trained to go Through a “scripted” sales presentation, no matter what the customer says. Throw it against the wall and see What sticks? Run it up the pole and see if anyone salutes? I have a strong background concerning things Mechanical and understand the concept of wear-n-tear over a period of time. If a door roller is wobbly, well, They do that when new. Replace a cable that’s not showing any signs of fraying? Why? Replace a motor just Becaused it’s fifteen years old? It may well last another fifteen. They often do. Garage door systems are not Fragile things because they’re engineered not to be. But wait, there’s more! I got a kick out of the way the “Options” are presented on the little tablet screen. A cursory glance caught some insane price that exceeded Three thousand dollars. Come on. Really? I requested a spring adjustment. Some of us out here in garage Land may have the feeling we’re being played when we see stuff like this. I understand the desire to make a Buck. But the possibility exists that you may be pushing a mite too hard. Some of us still adhere to the old Axiom, If it ain’t broke, don’t fix it.
- John Sloane
Dowagiac, MI
Very respectful, the repair was a success and everything looks great. Highly recommend Andy to replace anything from your garage door.
- Nathan Deshone
Product:
Edwardsburg, MI
Professional technician who took the time to answer all our questions. Replaced door opener, main spring rod, fixed hinge, inspected everything, explained new key pads, remotes , and outside screen.
- Mary Geminder
Granger, IN
Great "1st Experience" with Precision Garage Door Service of Michiana"! Called on a Monday morning and they were there that afternoon. Gavan Compton evaluated the Genie opener problem and had it adjusted in 1/2 hour. He was very professional and knowledgeable. I am totally satisfied! Thank You to the Precision team! Bob Kasprzak - Granger, IN
- Bob Kasprzak
Berrien Springs, MI
Cameron was very courtious and professional, and did a very thorough job of inspecting our garage door and opener. He presented multiple options and explained the pros and cons so that I could make an informed decision. I highly recommend Precision Garage Door.
- Peter Melsa
South Bend, IN
We were able to get an appt. for the next day but there were several cancellations and we were able to get service the same day. We rec'd phone calls regarding the technicians arrival. Gavan Compton was very friendly. He was very helpful to us since neither my husband or myself are very good with computers and we still live in the flip phone age. He answered all questions we had. We would recommend Precision Garage Door to all family members and friends. Thank you!
- Ray Frazee
Niles, MI
Cameron was very efficient and answered all my questions. Overall a very good experience.
- Joe Giammona
Bristol, IN
During the tornado we lost Wi Fi communication with our Opener. We were unable to restore ourselves, so we scheduled a service call. Precision has the best scheduling and contact messaging, period. They kept us informed and arrived on time in spite of the extra service load as the result of the tornado. Gavin, the service tech was polite and obviously well trained. He re-established the connection, reprogramed the remotes (including the HomeLink in the vehicles). He also advised installing surge protectors. When you buy an opener from Precision they give you "The Precision Promise". There was no charge for the service call.
- Jim Edmundson
Stevensville, MI
I called because I saw your ad on TV. I called a local door company and they quoted me $450.00 to replace both tension springs, (1 was broken) but I had to wait until Friday. My truck was stuck inside the garage. Your technician quoted me $885.00. I refused the repair. I called another local company and they arrived in an hour and a half a replaced both springs for $500.00. I’m sorry but I can’t pay you $400.00 more than the next guy.
- Todd Kimball
Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Edwardsburg, MI
Andy was fantastic to work with. He arrived right on time, quickly diagnosed the issue, and was able to replace our broken garage door spring along with several other worn parts the very same day. He was professional, knowledgeable, and took the time to explain everything clearly. The repair was completed efficiently, and our garage door is working better than it has in years. We really appreciated the prompt service and not having to wait days for parts or a follow-up appointment. Highly recommend for anyone needing garage door repairs!
- Joshua McCoy
Product:
Elkhart, IN
You provided a prompt response to our service request & Gavan provided great service.
- John Cleaver
Elkhart, IN
Completely happy & satisfied with our experience with Precision Garage Door. Making the appointment was easy & the young lady that I spoke to was courteous & friendly. Colin Walsh was our repair technician & he was awesome. Called to let us know he was on his way & arrived at the expected time. Informed us of the work that needed to be done, did it efficiently & our issue was solved. Highly recommend this company…we will use them again for future garage door needs.
- Judy Ferrebee
Michigan City, IN
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
- MIke Cruse
Michigan City, IN
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
- MIke Cruse
Hi Mike, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Mishawaka, IN
Our tech Jon did a very good job. I was treated with courteouslly, respect. The job was done in a timely and professional manner. I was given 3 qoutes on different levels of repair. We discussed door maintenance.
- Dale Zbrzezny
Union Pier, MI
Purchased 2 sets of garage doors from Precision Garage Door back in 2019. Servicing them is an important part of the investment. Andy Ginter has serviced them for the last seven years to keep them in perfect shape. The work is always performed with precision and I never have any worries from year to year. 5-star service rating for Andy too.
- Steve Gniadecki
Elkhart, IN
Same day service
- Stan Garber
Saint Joseph, MI
Precision Garage Door service is professional, friendly, and performs quality work! They fixed our door @ our previous location in the same day of need with excellent workmanship! And did a great job today getting the door back in operation!
- Bradford Reeves
Bourbon, IN
Good, quick, polite and professional. Great job all around.
- David Doss
Granger, IN
Great service, and very helpful. Your service repairman is very knowledgeable , and very appreciated.
- Trish Anderson
Andrew Ginter was professional and efficently resolved the issue with the door.
- Diana Tice