Garage Door Repair in Akron, Ohio - Page 2

Rick Marneris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ was professional and kind. Good employee for Home Comfort….

Robert Travis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech Cameron's very polite and professional. Arrived earlier then my set window. Had my door opener working in no time. I will definitely use this company again and recommend to friends. I will also request the same technician.

John Sloane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ll give you 5 stars with an asterisk. I had no problem with the work itself. Your man called before arriving quite on time and did what I asked him to do. However, I got the distinct impression that your guys are trained to go Through a “scripted” sales presentation, no matter what the customer says. Throw it against the wall and see What sticks? Run it up the pole and see if anyone salutes? I have a strong background concerning things Mechanical and understand the concept of wear-n-tear over a period of time. If a door roller is wobbly, well, They do that when new. Replace a cable that’s not showing any signs of fraying? Why? Replace a motor just Becaused it’s fifteen years old? It may well last another fifteen. They often do. Garage door systems are not Fragile things because they’re engineered not to be. But wait, there’s more! I got a kick out of the way the “Options” are presented on the little tablet screen. A cursory glance caught some insane price that exceeded Three thousand dollars. Come on. Really? I requested a spring adjustment. Some of us out here in garage Land may have the feeling we’re being played when we see stuff like this. I understand the desire to make a Buck. But the possibility exists that you may be pushing a mite too hard. Some of us still adhere to the old Axiom, If it ain’t broke, don’t fix it.

Nathan Deshone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very respectful, the repair was a success and everything looks great. Highly recommend Andy to replace anything from your garage door.

Mary Geminder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional technician who took the time to answer all our questions. Replaced door opener, main spring rod, fixed hinge, inspected everything, explained new key pads, remotes , and outside screen.

Bob Kasprzak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great "1st Experience" with Precision Garage Door Service of Michiana"! Called on a Monday morning and they were there that afternoon. Gavan Compton evaluated the Genie opener problem and had it adjusted in 1/2 hour. He was very professional and knowledgeable. I am totally satisfied! Thank You to the Precision team! Bob Kasprzak - Granger, IN

Peter Melsa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cameron was very courtious and professional, and did a very thorough job of inspecting our garage door and opener. He presented multiple options and explained the pros and cons so that I could make an informed decision. I highly recommend Precision Garage Door.

Ray Frazee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to get an appt. for the next day but there were several cancellations and we were able to get service the same day. We rec'd phone calls regarding the technicians arrival. Gavan Compton was very friendly. He was very helpful to us since neither my husband or myself are very good with computers and we still live in the flip phone age. He answered all questions we had. We would recommend Precision Garage Door to all family members and friends. Thank you!

Joe Giammona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cameron was very efficient and answered all my questions. Overall a very good experience.

Jim Edmundson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

During the tornado we lost Wi Fi communication with our Opener. We were unable to restore ourselves, so we scheduled a service call. Precision has the best scheduling and contact messaging, period. They kept us informed and arrived on time in spite of the extra service load as the result of the tornado. Gavin, the service tech was polite and obviously well trained. He re-established the connection, reprogramed the remotes (including the HomeLink in the vehicles). He also advised installing surge protectors. When you buy an opener from Precision they give you "The Precision Promise". There was no charge for the service call.

Todd Kimball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called because I saw your ad on TV. I called a local door company and they quoted me $450.00 to replace both tension springs, (1 was broken) but I had to wait until Friday. My truck was stuck inside the garage. Your technician quoted me $885.00. I refused the repair. I called another local company and they arrived in an hour and a half a replaced both springs for $500.00. I’m sorry but I can’t pay you $400.00 more than the next guy.

Joshua McCoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy was fantastic to work with. He arrived right on time, quickly diagnosed the issue, and was able to replace our broken garage door spring along with several other worn parts the very same day. He was professional, knowledgeable, and took the time to explain everything clearly. The repair was completed efficiently, and our garage door is working better than it has in years. We really appreciated the prompt service and not having to wait days for parts or a follow-up appointment. Highly recommend for anyone needing garage door repairs!

John Cleaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You provided a prompt response to our service request & Gavan provided great service.

Judy Ferrebee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Completely happy & satisfied with our experience with Precision Garage Door. Making the appointment was easy & the young lady that I spoke to was courteous & friendly. Colin Walsh was our repair technician & he was awesome. Called to let us know he was on his way & arrived at the expected time. Informed us of the work that needed to be done, did it efficiently & our issue was solved. Highly recommend this company…we will use them again for future garage door needs.

MIke Cruse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.

MIke Cruse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.

Dale Zbrzezny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech Jon did a very good job. I was treated with courteouslly, respect. The job was done in a timely and professional manner. I was given 3 qoutes on different levels of repair. We discussed door maintenance.

Steve Gniadecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Purchased 2 sets of garage doors from Precision Garage Door back in 2019. Servicing them is an important part of the investment. Andy Ginter has serviced them for the last seven years to keep them in perfect shape. The work is always performed with precision and I never have any worries from year to year. 5-star service rating for Andy too.

Stan Garber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service

Bradford Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door service is professional, friendly, and performs quality work! They fixed our door @ our previous location in the same day of need with excellent workmanship! And did a great job today getting the door back in operation!

David Doss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good, quick, polite and professional. Great job all around.

Trish Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, and very helpful. Your service repairman is very knowledgeable , and very appreciated.

Debra Tolmen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was our technician, very friendly and solved our problem within minutes!

Tracy Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fabulous service all away around. Setting up the service and then the phone calls and texts to make us aware of arrival. The service person Chung Yu Li is the most friendly and personable person. We talked about about a few things with substance. He remembered being at our house before. I remembered his sincere personality. Not to mention the garage door is working perfectly. Thank you !

Mitch Patzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spent $3,300 and the garage door doesn’t attach to any of our three cars. Why are we going backwards with technology?

Michael Cogges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AJ replaced our garage door in August 2024 and did a great job so when our pole barn door failed yesterday I contacted Precision. AJ looked at it this afternoon. It is beyond repair so we are on the schedule for a replacement. The original door was probably about 25 years old, less than the best and not well installed so it is beyond life expectancy.

John Demitruk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Gavin was very efficient and helpful for all things related to my garage door. Would recommend precision and Gavin for anything related to door.

Danny Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Saturday, May 30th our garage door opener just failed - the door would not operate with the opener. Based on a previous good experience with Precision Garage Door (broken spring) I called, expecting that I might have to wait a few days. But I was pleasantly surprised when the scheduler was able to set ap an appointment for the following day. On Sunday, May 31st we received a message that our repair technician, Mr. Chung Yu Li was on the way. When he arrived, I found him to be very friendly and articulate. After hearing my explanation of our problem, he explained his process and began a thorough examination of our garage door as well as the motor and related components. Then he went through his observations, pointing out issues relating to the door (rollers, bearings, etc.) as well as issues related to the opener (motor, safety sensors). Then he presented his recommendations for what should be replaced and gave us an exact price quotation. I accepted the quote and he proceeded to perform the indicated work, all done within the time frame specified. With the refurbished door and the new motor, everything works more smoothly than ever. I am a happy camper!

LaTasha Smith- Kenny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional customer service. Very professional. Great communication the whole entire process. Austin was our technician who came out and gave our quote. Great guy. Will highly recommend to anyone.

Fred Rasp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Collin was courteous, knowledgeable, and efficient. He explained the options for upgrading the garage door and executed the needed repairs.