Garage Door Repair Reviews in Michiana (Page 2)
Precision Garage Door of Michianahas received 840 reviews, averaging 4.91 Stars:
Bristol, IN
Stevensville, MI
I called because I saw your ad on TV. I called a local door company and they quoted me $450.00 to replace both tension springs, (1 was broken) but I had to wait until Friday. My truck was stuck inside the garage. Your technician quoted me $885.00. I refused the repair. I called another local company and they arrived in an hour and a half a replaced both springs for $500.00. I’m sorry but I can’t pay you $400.00 more than the next guy.
- Todd Kimball
Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Edwardsburg, MI
Andy was fantastic to work with. He arrived right on time, quickly diagnosed the issue, and was able to replace our broken garage door spring along with several other worn parts the very same day. He was professional, knowledgeable, and took the time to explain everything clearly. The repair was completed efficiently, and our garage door is working better than it has in years. We really appreciated the prompt service and not having to wait days for parts or a follow-up appointment. Highly recommend for anyone needing garage door repairs!
- Joshua McCoy
Product:
Elkhart, IN
You provided a prompt response to our service request & Gavan provided great service.
- John Cleaver
Elkhart, IN
Completely happy & satisfied with our experience with Precision Garage Door. Making the appointment was easy & the young lady that I spoke to was courteous & friendly. Colin Walsh was our repair technician & he was awesome. Called to let us know he was on his way & arrived at the expected time. Informed us of the work that needed to be done, did it efficiently & our issue was solved. Highly recommend this company…we will use them again for future garage door needs.
- Judy Ferrebee
Michigan City, IN
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
- MIke Cruse
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Michigan City, IN
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
- MIke Cruse
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Mishawaka, IN
Our tech Jon did a very good job. I was treated with courteouslly, respect. The job was done in a timely and professional manner. I was given 3 qoutes on different levels of repair. We discussed door maintenance.
- Dale Zbrzezny
Union Pier, MI
Purchased 2 sets of garage doors from Precision Garage Door back in 2019. Servicing them is an important part of the investment. Andy Ginter has serviced them for the last seven years to keep them in perfect shape. The work is always performed with precision and I never have any worries from year to year. 5-star service rating for Andy too.
- Steve Gniadecki
Elkhart, IN
Same day service
- Stan Garber
Saint Joseph, MI
Precision Garage Door service is professional, friendly, and performs quality work! They fixed our door @ our previous location in the same day of need with excellent workmanship! And did a great job today getting the door back in operation!
- Bradford Reeves
Bourbon, IN
Good, quick, polite and professional. Great job all around.
- David Doss
Granger, IN
Great service, and very helpful. Your service repairman is very knowledgeable , and very appreciated.
- Trish Anderson
New Carlisle, IN
Ethan was our technician, very friendly and solved our problem within minutes!
- Debra Tolmen
Saint Joseph, MI
Fabulous service all away around. Setting up the service and then the phone calls and texts to make us aware of arrival. The service person Chung Yu Li is the most friendly and personable person. We talked about about a few things with substance. He remembered being at our house before. I remembered his sincere personality. Not to mention the garage door is working perfectly. Thank you !
- Tracy Walter
Edwardsburg, MI
Spent $3,300 and the garage door doesn’t attach to any of our three cars. Why are we going backwards with technology?
- Mitch Patzer
Hi Mitch, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Service Provided:
Product:
Technicians: Austin Jefferson
Syracuse, IN
AJ replaced our garage door in August 2024 and did a great job so when our pole barn door failed yesterday I contacted Precision. AJ looked at it this afternoon. It is beyond repair so we are on the schedule for a replacement. The original door was probably about 25 years old, less than the best and not well installed so it is beyond life expectancy.
- Michael Cogges
Product:
Elkhart, IN
Technician Gavin was very efficient and helpful for all things related to my garage door. Would recommend precision and Gavin for anything related to door.
- John Demitruk
Mishawaka, IN
On Saturday, May 30th our garage door opener just failed - the door would not operate with the opener. Based on a previous good experience with Precision Garage Door (broken spring) I called, expecting that I might have to wait a few days. But I was pleasantly surprised when the scheduler was able to set ap an appointment for the following day. On Sunday, May 31st we received a message that our repair technician, Mr. Chung Yu Li was on the way. When he arrived, I found him to be very friendly and articulate. After hearing my explanation of our problem, he explained his process and began a thorough examination of our garage door as well as the motor and related components. Then he went through his observations, pointing out issues relating to the door (rollers, bearings, etc.) as well as issues related to the opener (motor, safety sensors). Then he presented his recommendations for what should be replaced and gave us an exact price quotation. I accepted the quote and he proceeded to perform the indicated work, all done within the time frame specified. With the refurbished door and the new motor, everything works more smoothly than ever. I am a happy camper!
- Danny Levine
South Bend, IN
Exceptional customer service. Very professional. Great communication the whole entire process. Austin was our technician who came out and gave our quote. Great guy. Will highly recommend to anyone.
- LaTasha Smith- Kenny
Syracuse, IN
Collin was courteous, knowledgeable, and efficient. He explained the options for upgrading the garage door and executed the needed repairs.
- Fred Rasp
Bristol, IN
Cause your people are fast n very friendly
- George Pickens
Granger, IN
I recently had Cameron do a service call for my garage door opener. His first comment was this is a nice expensive garage door. Our problem was the door would sometimes would not engage from either inside keypad or our remotes. It would start and then stop. Cameron tried to replicate but of course could not. He honestly could not find anything wrong. Grasping at straws he found a hairline split in one of the panel moldings claiming that panel was causing some buckling stopping the chain engagement. With positivity he said the springs you installed a few years ago were in good shape. Painting a doom or gloom outlook he suggested the door be replaced. Since Cameron was here my wife and I have literally kept track of the number of times the door has opened properly and has not FAILED once. Cameron was very polite and seemed very knowledgeable but I feel I as sold something that at this time we really don’t need or can afford despite the 0% financing. Equally upsetting is the fact that I gave called your office twice without the courtesy of a callback despite BRITTANY marking the last call URGENT ! Hopefully your email request for feedback is sincere and you can resolve this situation promptly. I am a former longtime District Manager for CVS which stands for Consumer-Value-Service and I know personally how damaging one poor review can be. Thanks for your time. Mike Futa 574-276-0741
- Mike Futa
Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Milford, IN
Cameron Dennie was great and informed us of the cost, explained the parts and operation very well. He was respectful and patient.
- Susan
South Bend, IN
Collin Walsh was very professional and knowledgeable. I was very pleased with the service.
- Eileen
South Bend, IN
Reliability and reputation. Always kept me updated on tech's arrival. Andy did thorough job and walked me through all the features. Highly recommend.
- Rebecca Kizer
Product:
Middlebury, IN
Precision Door responded in a very timely fashion. The person that was sent out was very knowledgeable and did a very good job. He explained what options we had for the repair in a manner that we could easily understand.
- Mike Mast
North Manchester, IN
Gavan did a great job.
- Sam Balser
Service Provided:
Product:
Technicians: Gavan Compton
Niles, MI
The tech (A.J.) was knowledgeable and professional in his explanation of the problem (a door opener that had lived well beyond its expected demise date) and in offering options for addressing the issue. A.J. worked efficiently and actually went above and beyond with some minor adjustments so the door now opens and closes quietly.
- Chris Lofgren
Product:
South Bend, IN
I scheduled an appointment the day before. They arrived on time and resolved the issue. Very polite and professional
- Martin Bickel
During the tornado we lost Wi Fi communication with our Opener. We were unable to restore ourselves, so we scheduled a service call. Precision has the best scheduling and contact messaging, period. They kept us informed and arrived on time in spite of the extra service load as the result of the tornado. Gavin, the service tech was polite and obviously well trained. He re-established the connection, reprogramed the remotes (including the HomeLink in the vehicles). He also advised installing surge protectors. When you buy an opener from Precision they give you "The Precision Promise". There was no charge for the service call.
- Jim Edmundson