Garage Door Repair in Michiana
Precision Garage Door
Same-day garage door repair in Michiana, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Michiana
Proudly serving the Michiana community with same day service.
Recent 1-Star Reviews from Michiana
Justin Arthur
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician said my door needed a full replacement within 30 seconds of looking even though I just needed a cable replaced. Every bad review is based around price gouging and poor follow up service. Decided to get another opinion. I would suggest you do the same.
Hi Justin, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Technicians: Collin Walsh
Service: General Service
Todd Kimball
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called because I saw your ad on TV. I called a local door company and they quoted me $450.00 to replace both tension springs, (1 was broken) but I had to wait until Friday. My truck was stuck inside the garage. Your technician quoted me $885.00. I refused the repair. I called another local company and they arrived in an hour and a half a replaced both springs for $500.00. I’m sorry but I can’t pay you $400.00 more than the next guy.
Hello Todd, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Technicians: ChungYu Li
Service: Broken Garage Door Spring Repair
MIke Cruse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Technicians: ChungYu Li
Service: Garage Door Repair
MIke Cruse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You didn’t come to repair, you came to sell us a new opener or door for very inflated prices.
Hi Mike, we’d love the opportunity to speak with you about your experience, but couldn’t locate your contact information. Please contact our office at your convenience so we can review and make things right.
Technicians: ChungYu Li
Service: Garage Door Repair
Mitch Patzer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Spent $3,300 and the garage door doesn’t attach to any of our three cars. Why are we going backwards with technology?
Hi Mitch, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.
Technicians: Austin Jefferson
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Mike Futa
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I recently had Cameron do a service call for my garage door opener. His first comment was this is a nice expensive garage door. Our problem was the door would sometimes would not engage from either inside keypad or our remotes. It would start and then stop. Cameron tried to replicate but of course could not. He honestly could not find anything wrong. Grasping at straws he found a hairline split in one of the panel moldings claiming that panel was causing some buckling stopping the chain engagement. With positivity he said the springs you installed a few years ago were in good shape. Painting a doom or gloom outlook he suggested the door be replaced. Since Cameron was here my wife and I have literally kept track of the number of times the door has opened properly and has not FAILED once. Cameron was very polite and seemed very knowledgeable but I feel I as sold something that at this time we really don’t need or can afford despite the 0% financing. Equally upsetting is the fact that I gave called your office twice without the courtesy of a callback despite BRITTANY marking the last call URGENT ! Hopefully your email request for feedback is sincere and you can resolve this situation promptly. I am a former longtime District Manager for CVS which stands for Consumer-Value-Service and I know personally how damaging one poor review can be. Thanks for your time. Mike Futa 574-276-0741
Hello Mike, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Vincent Brizgys
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because they would come out on Sunday. After receiving their quote, I declined the service. The technician, who I found very courteous, initially gave me 3 quotes ranging from $1900 to $3000+. When I questioned the need for all that work he quoted a little over $1000 just to get the door to open and close manually. From experience I know these quotes were way way out of line. Before leaving he asked what I would be willing to pay! I said I don't do business that way. When I reached the person who did repairs on my door in the past, he diagnosed the issue and quoted a price way, way less. Buyer beware.
Hi Vincent, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Technicians: ChungYu Li
Service: Garage Door Repair
Alan Neterer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was desperate for help. The wire spools were fixed. That was it. After the fact, I was told not to utilize the door opener, which I have not hooked up. Why would I? After opening the door after tech left, I can hardly open and close the door as instructed. Out almost $700 with very little improvement.
Hi Alan, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we want to make things right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Service: General Service