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about Precision Garage Door

Precision Garage Door of Michiana
has received 762 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Professional, thorough, reliable and knowledgable

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I called Precision Door on a Tuesday morning and they came out the same day! Jose V. came out to check on our broken spring to the garage door. He replaced it, along with the bottom seal, readjusted the door and track, and lubed all of the working parts. He was very professional and answered all of my questions. I would definitely recommend Precision Door.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I thought I needed a garage door opener reset. Turned out that I needed a new motor. Andy Johnson was great

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 04/07/2025
General Service
Review:

Precision was able to come out the same day I called them. The technician, Jose, was a pleasure to work with. He was friendly, thorough in explaining what he found, and what our options were. His work was exceptional, and it took him less time than we expected. He also took the time to check out our whole system, before leaving. I would certainly recommend using Precision Door to any of our friends. One last thing, Jose found that the wrong springs were used in our last venture with another company. I hope this review is helpful to anyone who reads it. From a greatful Coloma, MI homeowner. God bless!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Had a new garage door motor installed which includes a new track, 2 door openers, a new wall controller in the garage, two new sensors, and a key pad outside of the garage door. Austin was the technician doing the work. He is a very polite young man and does excellent work!!! He is also fantastic at explaining how everything functions in ensuring that you were satisfied with what has been completed and that you understand everything. Precision Garage Door is absolutely the best at everything they do from setting up the appointment, sending emails and text messages to remind you of the appointment, and on the day of the tech being on his way the tech calls to let you know he is on the way, what time he should arrive, and then a text message is sent from Precision with a photo of who the tech is so that you know it is that individual when they arrive and you can track from the link they send where his location is at so that you ensure you are at your residence when the technician arrives. They installed my garage door four years ago and these two times I have worked with them has been a delight. They truly are the company you should use for your garage door needs.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision garage door is awesome. They send a pic with the technician who will arrive. Professional and very helpful. Peter was great and not pushy. Extremely happy with his work.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very thorough and fast work!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Both technicians were friendly informative, answering all my questions. Gave excellent suggestions, I am very happy with there work. I recommend this place only because of the technicians that came out. When calling the lady on the line was a bit much

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Pete did a great job for us. He took his time to explain everything and then got the job done expertly and expeditiously. Very friendly and personable. You've got a keeper with that young man!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Peter was great! Wasn't expecting to drop this much $ today but felt it was silly to only do a partial repair. He offered different options and explained everything well. He was very thorough. We appreciate everything he did!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very good experience! They got me scheduled quickly even though I had not done business with them before. And Andy Johnson got the job done quickly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Chung Yu Li was very good. I am extremely satisfied with the service. He was here in less than an hour on Sunday afternoon. Very friendly. Highly recommended!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

ChungYu Li Service Provided:
General Service

Technicians: ChungYu Li
Review:

My technician was John S. When my springs broke and my car was trapped in the garage, John showed up quickly! Hes kind and he helped me figure out what I could afford by providing me with accurate estimates and discounted what he could. This helped so much. He had attention to detail and his experience and knowledge meant he finished the job lightening fast! I cannot say thank you enough! After he was finished I asked so many questions about the maintenance and care ongoing and he answered all my questions. He never flustered even when asked to repeat answers. His professionalism and customer service were outstanding! Thank you!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Peter - the installer - was very knowledgeable and efficient! Would definitely recommend him again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/26/2025
New Doors
Goshen, IN
Review:

Precision Door was timely and easy to work with. Unlike a local garage door company that I never hear back from after I contacted them. The installer, Tyler, was professional and personable.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Absolutely the best experience with garage door repair

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/20/2025
New Doors
Mishawaka, IN
Review:

Very satisfied garage door is amazing love it highly recommended Tyler was awesome done in under 3 hours

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Thank you Precision Garage Door for having 24 hr service! I was locked out of my house and my garage door wouldnt go up and in a panic at 9 oclock at night.Many many thanks to Jon Seman for coming and being able to get in the garage and check things out. He also explained things very well and was very good!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Chung Yu Li was excellent. He explained everything very thoroughly and quickly diagnosed the problem and fixed it. He also identified things I can watch out for to avoid future problems.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

ChungYu Li Service Provided:
General Service

Technicians: ChungYu Li
Review:

very polite, new what he was doing and very though, cleaned up after , nice person. Thanks Andy Ginter !

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Gavin did an awesome job, very knowledgeable and does good work, in and out quickly, High recommend this Company-Thanks

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jose Billalobos is a top notch professional. Knowledgable, communicative, efficient & kind. It was a pleasure doing business with him.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door cable broke. Needed an emergency visit Friday after 7pm. Gavan the tech was here within an hour. Took him about an hour to repair. Gavan did an excellent job and was very thorough with the repair. Also confirmed door operates as expected and made an adjustment on the opener. I would recommend Precision Door and Gavan. Im a satisfied customer.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/13/2025
General Service
Review:

Austin was great! Fixed our garage door the next day after it broke wirh quality work. Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Rep replaced bad drive. Cost 1100.00 dollars which is a lot of money. I asked for the service guy to program my car opener and he said he would charge more to program it. Seems to me that the service guy would program my car for free after charging me 1100.00 dollars.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

ChungYu Li Service Provided:
General Service

Technicians: ChungYu Li
Review:

Peter Wendorf did an excellent job explaining what problems were present in my garage. Peter explained the options available to fix the problems and I felt he was being honest and was respectful of my financial situation. I wanted to just address a few issues at this first visit and Peter gladly obliged. I will definitely use this company for any future garage door issues. Thanks again Peter Wendorf for your Awesome customer service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Karen, we appreciate you taking the time to share your rating. Your experience matters to us, and were always looking to improve. If you have any specific thoughts or concerns, wed love to hear them. Thank you for being a part of our community.

ChungYu Li Service Provided:
General Service

Technicians: ChungYu Li
Review:

My garage door would not open! I could manually open and close it but it wasn't easy! I called and Pete came out to look at it! He knew right away what the problem was and fixed it very quickly! He explained the problem and gave me 2 options . Pete is a very knowledgeable person and has a great personality! Thanks!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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South Bend/Mishawaka Area (574) 255-2656
Michigan City/La Porte Area (219) 210-4272
Goshen/Elkheart Area (574) 307-7012
Plymouth Area (574) 914-4513
Warsaw Area (574) 549-5152
Three Rivers Area (269) 591-7036
Precision Garage Door of Michiana
Office: (574) 217-4765
3600 McGill St
South Bend, IN 46628
Precision Garage Door of Michiana (Michigan City)
Office: (219) 203-1690
222 W 4th St
Michigan City, IN 46360