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about Precision Garage Door

Precision Garage Door of Michiana
has received 762 reviews, averaging 4.94 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 11/06/2024
General Service
Review:

Superior service by Jose V. Explained what he did step by step and instructions upon completion. Hi tech garage door opener. Awesome!!! JOSE should be commended for his superior representation of your company.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Speedy, quick service. Highly impressed. Great product quality. Will recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Peter Wendorf Was the tech for our job. We initially needed a track repair but after a thorough inspection of our rollers and our motor it was time for some needed replacement. Pete was polite, did his installation well, explained everything in detail when we asked our questions. Extremely nice young man. If all Precision Garage Door employees are like him the company will do do well. Loved the fact that they were available on a Sunday and we were comfortable with the pricing.

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Service Provided:
General Service

Review:

Jon Seman did a professional job and was very friendly to deal with.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very prompt, efficient and knowledgeable. Technician Peter Wendorf. Replaced the springs my garage door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 11/02/2024
New Doors
Niles, MI
Review:

Andrew tried everything to repair my garage door.Never seen anyone try so hard and work so long and hard trying to save my door. That is why you are considered the best because people like him who work for you. .

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

Thanks for getting us on the schedule right away. Andrew was professional and extremely fast replacing our door opener and hardware and even installing our openers. This is our second garage door replacement with you and each time has been a fast and professional experience.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Chung Yu Li was excellent. He fixed the spring & let me know what the other problems were. Loved the details he provided & the fact that you sent a picture of him first. Also the tracking feature of when he was to arrive was very helpful. My Mother had recommended your company. She was right!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

ChungYu Li Service Provided:
General Service

Technicians: ChungYu Li
Review:

Great service. Prompt, professional, and they know what they're doing.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door! ### Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 10/29/2024
General Service
Review:

The service was great, the technician we had was awesome, obviously knowledgeable, efficient, and answered my questions. The installation was quick, they were done about 25 hours after I first called them, and did all the work in barely an hour. My only issue is that it seems really expensive!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I can't stress how happy we all are. We did a lot of research and always came back to Precision Garage. Customer service is great. I have to thank Tyler Williams for doing an Outstanding job. Wednesday, October 23, 2024, I received a call stating he was in route and will arrive by 8:30am. On time, Tyler asked if I had any questions or needed him to go through everything. I said No. Tyler began the work quick and efficiently. Once done, He went through all the important information clearly and precise; from Warranty, garage door, lubrication and down to remotes etc. Clean-up was awesome that we didn't realize are old double wide was gone. Everything new and fabulous. If I was able to take pictures of This door inside and out, I would. Just Fabulous! So glad we went with Precision Garage. Also, Like to thank Alex checking out my old door and giving me vital information that encourage me to move forward with Precision. Like to Thank Jose R for being very detail in helping with price, color, installation and types of doors in stock and how long the process would be. Thanks, Chris, for responding quickly to Jose and pushing the process of changes through, appointments etc. Getting so many compliments on the new door. If I could post pictures I would. Customer Service is top Notch.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business! ### Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

I needed something checked out and I sent Jose a text and he came right down to fix it. He does excellent work and is a very nice guy. I am so glad my friend told me about the company because I can count on them to take care of it. I called Precision on Monday and they sent Jose the same day. He came back on Thursday to do everything! My technician was Jose Villalobos. I hired him to replace all of the parts of my garage doors that were worn. I also needed a new garage door opener. Jose was so professional and friendly. He did an excellent job and he took pride in his work. I couldnt have asked for a better technician to do the work needed. He is a wonderful person and he has a great personality. I would highly recommend him to anyone that needs work done on their garage doors.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 10/23/2024
New Doors
Bremen, IN
Review:

Tyler did a great job installing my garage door. Very professional. I would highly recommend him

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 10/21/2024
General Service
Review:

Gavin explained what he was going to do and estimate and did the work in a timely manner and checked other garage doors. Thank you for having after hours service available for emergencies.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Woke on a Sunday morning to find my garage door spring broken. Searched online and found Precision had 24/7 service with mostly favaorable Google reviews. Phoned to set appointment at 10 AM and was scheduled for tech arrival between 12 and 2 PM. Received a call from Austin, the technician, advising he was running early and could arrive at 11:15. Austin performed his evaluation, and determined the door had been initially installed incorrectly related to the drum positioning, in addition to having undersized springs. This would explain why the springs had snapped at least once previously since installation in 2003. Austin provided me with options on the repair estimate (which only varied by a few hundred dollars). I opted for the most expensive, replacing any currently worn, and potential near term failure points...which also carried a 5 year warranty. Once completed, Austin gave a thorough explanation of the repair, along with preventative maintence lubrication instructions. The door has NEVER operated so smoothly. Exremely saitisfied all around.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Pete wendorf was the technician that came to inspect my garage door, he was very professional and explained everything in great detail. Gave me the quote and did the repairs in a very timely fashion. My overall experience with precision door and the technician was GREAT!!! THANK YOU

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Fast and quality service by a friendly technician.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin was awesome! Explained what was wrong, his recommendations to fix, and a clear quote. They also came out same day, which is kindof unheard of anymore

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

vary fast service excellent all round. Was able to identify the issue and correct it accordingly. Thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 10/16/2024
New Doors
Granger, IN
Review:

We worked with Peter Wendorf and had great experience. He was knowledgeable and took the time to educate us on the purchase, parts, and maintenance. Highly recommend!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Jacob was very professional throughout the hole insulation process, he cleaned up everything even better than when he started. Jacob went through everything with lots of details. We have been pleased each time we have had Precision Garage Door service at our house. Great company

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Had just installed my own garage door opener I bought from Menards. I had messed the up the settings which Jon fixed on a matter of minutes. Amazing! Then he pointed out that the door was rubbing on the top because it was separating. So he gave me a price for a new garage door. What a great employee precision garage door has. Jon's a good guy.

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A Response from: Brandon Falone, President

Thank you very much for taking the time to share such a great review with us! We are so happy to hear that Jon provided you with excellent service. We appreciate your business!

Service Provided:
General Service

Review:

Had Precision door company replace one cable that I purchased. Took 30 minutes which is ok. But they charged me $175 labor for the one item to be replaced. Never again will I trust them Will not recommend them. They use to be a good company. But now they have new owners who are like most companies calling it inflation when reality is its greed

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A Response from: Brandon Falone, President

John, were sorry to hear about your experience and appreciate your feedback. Our technician tried his best to explainthe repair process, even though the door was out of warranty. He valued you as a repeat customer andgave you a $100 discount on site. We also tried calling the number on file to discuss this matter further, showing our commitment to resolving this issue. If you would like to talk about it, don't hesitate to contactour office.Thank you, Chris C, General Manager.

Service Provided:
General Service

Review:

Jose Villalobos was both professional and friendly. He was less than a half hour away when I scheduled the emergency appointment. Jose was very informative, answering all my many questions. He completed the job replacing my door springs and cables after a precise estimate. I would recommend Percision Door for fast, professional service that uses high quality materials.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

A technician was able to come right away to fix our garage door. Fast, friendly service. Jon answered all my questions. He pointed out all the issues to me. I appreciated his service. Thank you!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Fast reliable service! The service technician arrived within a couple hours after calling and fixed the problem quickly. My garage door got repaired along with some maintenance and has been operating smoothly for over a week now. Highly recommend!

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Service Provided:
General Service

Review:

We had a new garage door and a new garage door opener installed. Blaine was professional did a great job and was friendly helped with our questions cleaned everything up. Just overall a good experience

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin was very friendly and helpful. Did a great job and explained services exceptionally.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler Willians did a very good job. He completed what we needed. He represents Precision well Thank you

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

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South Bend/Mishawaka Area (574) 255-2656
Michigan City/La Porte Area (219) 210-4272
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Precision Garage Door of Michiana
Office: (574) 217-4765
3600 McGill St
South Bend, IN 46628
Precision Garage Door of Michiana (Michigan City)
Office: (219) 203-1690
222 W 4th St
Michigan City, IN 46360