has received 763 reviews, averaging 5.00 Stars:
Saint Joseph, MI
Syracuse, IN
AJ replaced our garage door in August 2024 and did a great job so when our pole barn door failed yesterday I contacted Precision. AJ looked at it this afternoon. It is beyond repair so we are on the schedule for a replacement. The original door was probably about 25 years old, less than the best and not well installed so it is beyond life expectancy.
- Michael Coggeshall
Product:
Elkhart, IN
Technician Gavin was very efficient and helpful for all things related to my garage door. Would recommend precision and Gavin for anything related to door.
- John Demitruk
Mishawaka, IN
On Saturday, May 30th our garage door opener just failed - the door would not operate with the opener. Based on a previous good experience with Precision Garage Door (broken spring) I called, expecting that I might have to wait a few days. But I was pleasantly surprised when the scheduler was able to set ap an appointment for the following day. On Sunday, May 31st we received a message that our repair technician, Mr. Chung Yu Li was on the way. When he arrived, I found him to be very friendly and articulate. After hearing my explanation of our problem, he explained his process and began a thorough examination of our garage door as well as the motor and related components. Then he went through his observations, pointing out issues relating to the door (rollers, bearings, etc.) as well as issues related to the opener (motor, safety sensors). Then he presented his recommendations for what should be replaced and gave us an exact price quotation. I accepted the quote and he proceeded to perform the indicated work, all done within the time frame specified. With the refurbished door and the new motor, everything works more smoothly than ever. I am a happy camper!
- Danny Levine
South Bend, IN
Exceptional customer service. Very professional. Great communication the whole entire process. Austin was our technician who came out and gave our quote. Great guy. Will highly recommend to anyone.
- LaTasha Smith- Kenny
Syracuse, IN
Collin was courteous, knowledgeable, and efficient. He explained the options for upgrading the garage door and executed the needed repairs.
- Fred Rasp
Bristol, IN
Cause your people are fast n very friendly
- George Pickens
Milford, IN
Cameron Dennie was great and informed us of the cost, explained the parts and operation very well. He was respectful and patient.
- Susan
South Bend, IN
Collin Walsh was very professional and knowledgeable. I was very pleased with the service.
- Eileen
South Bend, IN
Reliability and reputation. Always kept me updated on tech's arrival. Andy did thorough job and walked me through all the features. Highly recommend.
- Rebecca Kizer
Product:
Middlebury, IN
Precision Door responded in a very timely fashion. The person that was sent out was very knowledgeable and did a very good job. He explained what options we had for the repair in a manner that we could easily understand.
- Mike Mast
North Manchester, IN
Gavan did a great job.
- Sam Balser
Service Provided:
Product:
Technicians: Gavan Compton
Niles, MI
The tech (A.J.) was knowledgeable and professional in his explanation of the problem (a door opener that had lived well beyond its expected demise date) and in offering options for addressing the issue. A.J. worked efficiently and actually went above and beyond with some minor adjustments so the door now opens and closes quietly.
- Chris Lofgren
Product:
South Bend, IN
I scheduled an appointment the day before. They arrived on time and resolved the issue. Very polite and professional
- Martin Bickel
Stevensville, MI
Very pleased with the service I received from Precision Garage Door of Michiana. My technician: Cameron Dennie was very knowledgeable and very thorough with everything. He explained and demonstrated so even I could understand. His work ethics top notch. He knew what he was doing and was prepared. He made a noisy garage door very quiet. I would definitely do business with you in the future if need be. Thanks for a good experience and professional service. Linda Zielke
- Linda Zielke
Buchanan, MI
arrived in time diagnosed the problem quickly gave me three options to fix the problem no hard sell friendly and communicative.
- Tom Flint
Warsaw, IN
The technician was very friendly and showed knowledge of the job and he preformed the work in good time,he also gave us information about the job he was doing. Extremely good attitude!
- Gary Hurd
Elkhart, IN
Amazing work! Had a broken spring and ended up getting a new opener as well. Couldn't be happier!
- Corey Towne
Product:
Cassopolis, MI
Very well done
- James Wierman
Mishawaka, IN
Andrew showed up on time, was kind and knowledgeable. He got the job done quickly. We’ve used your services before and had same great service
- Theressa Roush
Product:
South Bend, IN
Tech came early. Very educated and knowledgeable for the service. Fixed our problem and explained we really needed a whole new door and explained the process of replacing the door and the expense. We appreciate the detailed explanation of what was the issue and very pleased with the whole process
- Margaret Yoder
Granger, IN
Andrew Ginter was very courteous and helpful. He handled every thing in a professional manner and answered all the questions I asked. All the problems were solved. It was great spending time with him and I appreciate everything he did. He is a asset to your team.
- Don & Carol Burling
Elkhart, IN
Peter arrived on time & took care of the problem very quickly. His friendliness & professionalism was greatly appreciated.
- Jim & Karen Shackle
Bristol, IN
Peter has done service and installation previously. He made me aware of a number of things that needed to be done and I will act on the advice he gave. Very professional! Trustworthy and friendly!
- Larry Hill
Mentone, IN
Quick Response…Precision sent their representative Gavin Compton the day after I called for help with our hail damage to our garage doors…Gavin was on time and was very helpful.. He explained to us all the options for new doors and colors available…. He was very thorough in explaining all the services and warranties that Precision provides with new door installation.. Gavin was courteous and professional…and we look forward to his next visit.
- Gary Teel
South Bend, IN
Are technician Gavan Compton was friendly, fast and knowledgeable when he was finished the door worked like it was new again very pleased. Al. M.
- Al. M.
Michigan City, IN
Ended up needing a new garage door. Won't be able to install until next week on Wednesday. Should be fine. I am a senior and disabled. They did previously do a service call so that's why I called Prestige again. Thank you
- Joann Hayworth
South Bend, IN
Cameron was utterly phenomenal. His knowledge is outstanding and his communication skills were awesome: he efficiently assessed our problem and then clearly explained provided several options for service. He got our whole system working with new parts that were priced at a reasonable cost, and then he answered all our questions so that we were comfortable operating the system. He was patient, friendly and a consummate professional. We recommend him and this company wholeheartedly.
- Rebecca W
South Bend, IN
CHUNG YU LI is the man! We can’t say enough good words about the work that he did and about the PRECISION COMPANY as a whole. We actually feel like family….maybe like you all better than some of our own. Chung explained every thing that was needed to make our garage door perfect. We appreciate everything that he did. He was on time and very professional! Thanks for everything!
- Merry Smith
Osceola, IN
I had Andy come out to check my garage door problem, i have to say Andy is very knowledgeable thank you for all your help, we will be working with Andy again. Thank You Andy
- Sherly Bolin
Fabulous service all away around. Setting up the service and then the phone calls and texts to make us aware of arrival. The service person Chung Yu Li is the most friendly and personable person. We talked about about a few things with substance. He remembered being at our house before. I remembered his sincere personality. Not to mention the garage door is working perfectly. Thank you !
- Tracy Walter