has received 803 reviews, averaging 5.00 Stars:
Niles, MI
Granger, IN
My service tech Cameron was great, he diagnosed the problem and had it fixed in a snap. Great service.
- David Gadson
New Carlisle, IN
Cameron was very helpful and honest about what they could do and even though he was not able to help he gave me advice on how I can get my issue resolved.
- Joel Bazzell
La Porte, IN
Cameron arrived earlier than the time frame given for my appointment and was very polite and professional. He promptly diagnosed my garage door issue and had it fixed quickly and showed me what I should look for first, should the problem ever happen again. I will definitely recommend Prescision Garage Door to friends and family.
- Lisa Marshall
South Bend, IN
the tech was here on time and was really good at explaining the works of the door. I was pleased with the work that he did and how friendly he was. well recommend Precision Garage Door of Michiana
- Sal Hernandez
South Bend, IN
Both of my remote openers stopped working at the same time due to a power surge as did the keypad outside. A service rep, A.J. came the same day I called and did a wonderful job. He diagnosed the problem, showed me how to pair the remotes with the opener when I asked him and installed a new keypad with larger numerals that is easier for me to use.
- Teresa
South Bend, IN
I had to have parts replaced on my garage door because I couldn’t get it open. The technician Cameron D. arrived on time and explained each of my options multiple times until I completing understood them, he was very patience, friendly and completed the job fairly quickly. I highly recommend Precision Garage Door.
- Jones
Elkhart, IN
Your representative was very helpful and courteous.
- Judy Boyll
South Bend, IN
Austin was polite, knowledgeable, and helpful in solving the problem with my garage door! Precision is the way to go for garage door needs!
- Cathy Eby
Dowagiac, MI
My experience with Jon Seman was very good. He is very nice, polite and helpful. He got the repair done in extreme heat. I will always call Precision.
- Carolyn Franz
Bridgman, MI
We were Precision Customers in Spokanr, Washington prior to moving to Michigan. We received great service there snd now from Jonathon here in Bridgman Michigan.
- Charles Parker
South Bend, IN
Andrew did an excellent job. He was courteous, informed me of options. A gentleman! Nice to see they still exist.
- Rita Graham
Elkhart, IN
Garage door spring broke in the morning. Called Precision at around 6am and they were at my door by 9:30am. Gavan did a great job asking me some questions and giving me some recommendations. He got right to work and 45 minutes later, he had all of the repairs done and went through them with me.
- Jeff Pawlak
South Bend, IN
Thorough and good explanations.
- Mashelle Monhaut
Elkhart, IN
Andrew Ginter was professional and efficently resolved the issue with the door.
- Diana Tice
Benton Harbor, MI
From beginning to end, the service was great. The young lady who answered the phone was very professional, nice, cheerful and polite. She gets 5 stars for being the best PR for your company. The technician, Gavin, was really nice, professional and did a great job. (Little did I know you were sending a celebrity!! I've seen him on the commercials). Everything was inspected, explained, and all questions answered before he started. He was kind and patient. From the first phone call, emails were sent every step of the way so I knew who was coming, when, etc. Gavin did a great a job, and before he left, he went over everything and again asked if I had any questions. I was pleasantly surprised that I got service on July 3rd, the start of a holiday weekend. Great people, great service!
- Linda
Granger, IN
Gavan was outstanding. Knew his stuff, told it like was, didn't try to sell stuff I don't need, delivered what he promised in good time. Personable guy as well. Precision and Gavin will be my go-to from now on.
- Parke Cummins
Dowagiac, MI
Austin was very helpful.
- Alan Smith
Buchanan, MI
Excellent company and our technician, Colin Walsh was excellent also.
- Karen Moll
Plymouth, IN
Called for a repair of a 26 year old opener. Ended up replacing it and also the rollers. Super quiet now. Cameron did an excellent job. He was very courteous, personable, thorough and cleaned up everything before he left. Thank you for your service, Army vet Cameron. Very competitive price, too.
- James Martin
Service Provided:
Product:
Technicians: Cameron Dennie
Niles, MI
AJ was professional and kind. Good employee for Home Comfort….
- Rick Marneris
North Judson, IN
The service tech Cameron's very polite and professional. Arrived earlier then my set window. Had my door opener working in no time. I will definitely use this company again and recommend to friends. I will also request the same technician.
- Robert Travis
Eau Claire, MI
I’ll give you 5 stars with an asterisk. I had no problem with the work itself. Your man called before arriving quite on time and did what I asked him to do. However, I got the distinct impression that your guys are trained to go Through a “scripted” sales presentation, no matter what the customer says. Throw it against the wall and see What sticks? Run it up the pole and see if anyone salutes? I have a strong background concerning things Mechanical and understand the concept of wear-n-tear over a period of time. If a door roller is wobbly, well, They do that when new. Replace a cable that’s not showing any signs of fraying? Why? Replace a motor just Becaused it’s fifteen years old? It may well last another fifteen. They often do. Garage door systems are not Fragile things because they’re engineered not to be. But wait, there’s more! I got a kick out of the way the “Options” are presented on the little tablet screen. A cursory glance caught some insane price that exceeded Three thousand dollars. Come on. Really? I requested a spring adjustment. Some of us out here in garage Land may have the feeling we’re being played when we see stuff like this. I understand the desire to make a Buck. But the possibility exists that you may be pushing a mite too hard. Some of us still adhere to the old Axiom, If it ain’t broke, don’t fix it.
- John Sloane
Dowagiac, MI
Very respectful, the repair was a success and everything looks great. Highly recommend Andy to replace anything from your garage door.
- Nathan Deshone
Product:
Edwardsburg, MI
Professional technician who took the time to answer all our questions. Replaced door opener, main spring rod, fixed hinge, inspected everything, explained new key pads, remotes , and outside screen.
- Mary Geminder
Granger, IN
Great "1st Experience" with Precision Garage Door Service of Michiana"! Called on a Monday morning and they were there that afternoon. Gavan Compton evaluated the Genie opener problem and had it adjusted in 1/2 hour. He was very professional and knowledgeable. I am totally satisfied! Thank You to the Precision team! Bob Kasprzak - Granger, IN
- Bob Kasprzak
Berrien Springs, MI
Cameron was very courtious and professional, and did a very thorough job of inspecting our garage door and opener. He presented multiple options and explained the pros and cons so that I could make an informed decision. I highly recommend Precision Garage Door.
- Peter Melsa
South Bend, IN
We were able to get an appt. for the next day but there were several cancellations and we were able to get service the same day. We rec'd phone calls regarding the technicians arrival. Gavan Compton was very friendly. He was very helpful to us since neither my husband or myself are very good with computers and we still live in the flip phone age. He answered all questions we had. We would recommend Precision Garage Door to all family members and friends. Thank you!
- Ray Frazee
Niles, MI
Cameron was very efficient and answered all my questions. Overall a very good experience.
- Joe Giammona
Bristol, IN
During the tornado we lost Wi Fi communication with our Opener. We were unable to restore ourselves, so we scheduled a service call. Precision has the best scheduling and contact messaging, period. They kept us informed and arrived on time in spite of the extra service load as the result of the tornado. Gavin, the service tech was polite and obviously well trained. He re-established the connection, reprogramed the remotes (including the HomeLink in the vehicles). He also advised installing surge protectors. When you buy an opener from Precision they give you "The Precision Promise". There was no charge for the service call.
- Jim Edmundson
Online scheduling was fast and easy. Response was fast. Tech Collin Walsh was very personable and took time to explain repair options in detail. He completed the repair with quality workmanship and in a short time.
- Mike